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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-01-2015 06:18 AM

HP Recommended
Product: hp 15-r007tx
Operating System: Microsoft Windows 7 (64-bit)

Hello Sir,

 

Kindly help me to get all necessary drivers of my newely Purchased Laplop hp 15-r007tx.

 

Some of my Hardware ID details below :

 

Wi fi Adapter ID

PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3290&CC_028000
PCI\VEN_1814&DEV_3290&CC_0280

 

----------------------------------------------
3D Video Controler ID

PCI\VEN_10DE&DEV_1140&SUBSYS_2212103C&REV_A1
PCI\VEN_10DE&DEV_1140&SUBSYS_2212103C
PCI\VEN_10DE&DEV_1140&CC_030200
PCI\VEN_10DE&DEV_1140&CC_0302

----------------------------------------------
Blurtooth Controloer ID

PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00
PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C
PCI\VEN_1814&DEV_3298&CC_0D1100
PCI\VEN_1814&DEV_3298&CC_0D11


------------------------------------------------------------------
Ethernet Controler


PCI\VEN_10EC&DEV_8136&SUBSYS_2212103C&REV_07
PCI\VEN_10EC&DEV_8136&SUBSYS_2212103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

--------------------------------------------------------------------------
PCI Device


PCI\VEN_10EC&DEV_5229&SUBSYS_2212103C&REV_01
PCI\VEN_10EC&DEV_5229&SUBSYS_2212103C
PCI\VEN_10EC&DEV_5229&CC_FF0000
PCI\VEN_10EC&DEV_5229&CC_FF00
-------------------------------------------------------------------------

PCI Simple Communications Controller


PCI\VEN_8086&DEV_9C3A&SUBSYS_2212103C&REV_04
PCI\VEN_8086&DEV_9C3A&SUBSYS_2212103C
PCI\VEN_8086&DEV_9C3A&CC_078000
PCI\VEN_8086&DEV_9C3A&CC_0780
------------------------------------------------------------------------

SM Bus Controller


PCI\VEN_8086&DEV_9C22&SUBSYS_2212103C&REV_04
PCI\VEN_8086&DEV_9C22&SUBSYS_2212103C
PCI\VEN_8086&DEV_9C22&CC_0C0500
PCI\VEN_8086&DEV_9C22&CC_0C05
-------------------------------------------------------------------------

Universal Serial Bus (USB) Controller


PCI\VEN_8086&DEV_9C31&SUBSYS_2212103C&REV_04
PCI\VEN_8086&DEV_9C31&SUBSYS_2212103C
PCI\VEN_8086&DEV_9C31&CC_0C0330
PCI\VEN_8086&DEV_9C31&CC_0C03

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2015 07:07 AM

HP Recommended

Hi:

 

Unfortunately, I won't be able to help you with the brightness adjusting issue because I have no idea what the problem is.

 

The graphics drivers are installed which means the brightness should be able to be adjusted with the Fn Keys.

 

The other drivers you need are:

 

Ethernet Controller:

 

Realtek Local Area Network (LAN) Driver

 

File name: sp65599.exe

 

Universal Serial Bus (USB) Controller

 

Intel USB 3.0 Host Controller Driver

 

File name: sp66602.exe

 

 

View solution in original post

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9 REPLIES 9

‎04-01-2015 07:07 AM - edited ‎04-01-2015 07:35 AM

HP Recommended

Hi:

 

Below is the link to the support and driver page for your PC:

 

http://h22207.www2.hp.com/us-en/drivers/selfservice/hp-15-r000-notebook-pc-series/6875200/model/7089...

 

To install the graphics, you install:

 

1. The Intel Chipset Installation Utility driver and reboot. (smbus controller)

 

2. The Intel HD graphics driver and reboot.

 

3. The nvidia graphics driver and reboot. (3D video controller)

 

Wi fi Adapter ID:   Ralink Wireless Lan driver (driver below)

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_131223_1

 

Bluetooth Controller ID:  Ralink (Mediatek) bluetooth driver (driver below)

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_130390_1

 

Ethernet Controler:  Realtek LAN driver

 

PCI Device:  Realtek Card Reader driver

 

PCI Simple Communications Controller:  Intel Management Engine Interface driver

 

Universal Serial Bus (USB) Controller:  Intel USB3 Controller driver

Was this reply helpful? Yes No

‎04-01-2015 07:58 AM - edited ‎04-01-2015 08:00 AM

HP Recommended

Wireless driver  still not installing on my laptop showing error message please help. i purchased this laptop with DOS. i need to update all drivers. please help showing error code 31 (Window can not load the drivers required for this device)

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‎04-01-2015 01:39 PM

HP Recommended

Hi:

 

Did the bluetooth driver install?

 

If so then that wireless driver should also have installed.

 

Please do the following so I can make sure that your notebook has a Ralink wireless card.

 

I will need you to perform a short set of clicks in order for me to identify the model wireless card that needs the driver.

 

Since there is no wireless driver installed, there should be a device labeled Network Controller in the device manager under an Other Devices category.  The network controller device will have a little ! mark next to it.

 

So, find the network controller device, click on that and then click on the Details tab.

 

Now you see a Property drop down list and it is defaulted to Device Description.

 

Drop down on that list and select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

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‎04-02-2015 01:46 AM - edited ‎04-02-2015 01:47 AM

HP Recommended

thanks for the quick response, yes wifi is working fine. but still heaving issues with keyboard keys like i can not able to adjust brightness through shortkeys and right side of my keyboard numaric keys are not working.....please help me to get rid of this problem.

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‎04-02-2015 07:22 AM

HP Recommended

You're very welcome.

 

Did you install the graphics drivers? 

 

You need to have the graphics driver installed in order to control the brightness with the function keys.

 

If you have both the nvidia and Intel graphic adapters showing up under the display adapters category in the device manager, then the graphics drivers were successfully installed.

 

The only other suggestion I can offer would be to install this software and see if that gets the Fn keys to work.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_104698_1#tab1

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‎04-02-2015 10:58 PM - edited ‎04-02-2015 11:05 PM

HP Recommended

Hello Sir,

 

Thanks for your support,

 

I found that under device manager both drivers are installed

 

Under the Named :

 

Intel(R)HD Graphic Family
NVIDIA Gforce 820M

 

but the problem is still there not working brightness control keys. although numbers keys was working actually i pressed NUM LOCK thats way they were disabled.

 

As per your suggestion i installed your suggest software but it didnt work. please help me to control brightness.

 

One more thing i found 2 drivers are missing

 

1) Ethernet Controller
2) Universal Serial Bus (USB) Controller

 

Please give me above drivers download link.

Was this reply helpful? Yes No

‎04-03-2015 07:07 AM

HP Recommended

Hi:

 

Unfortunately, I won't be able to help you with the brightness adjusting issue because I have no idea what the problem is.

 

The graphics drivers are installed which means the brightness should be able to be adjusted with the Fn Keys.

 

The other drivers you need are:

 

Ethernet Controller:

 

Realtek Local Area Network (LAN) Driver

 

File name: sp65599.exe

 

Universal Serial Bus (USB) Controller

 

Intel USB 3.0 Host Controller Driver

 

File name: sp66602.exe

 

 

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‎04-03-2015 07:30 AM

HP Recommended

Dear Sir,

 

Many thanks for the help.

 

Everything is working fine....I was just waiting for your reply. 🙂 Your support was awesome. i am really glad to have a consultent like you.

 

 

 

cheers !

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‎04-03-2015 07:35 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

Enjoy your new notebook and have a great weekend.

Was this reply helpful? Yes No
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