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- Re: Presario CQ57 wifi won't turn on
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09-21-2014 09:52 PM
My Presario CQ57 (Windows 7 w/ AMD E-300 APU w/Radeon HD graphics) crashed and shut down the other night. Something to do with the display adapter, I think. Anyways, when I got it fired back up, my wifi wouldn't come on. When I push the wifi button (f12 key), it does nothing, and I can't find my wireless adapter listed in my Device Manager list. Any help would be appreciated. Thanks.
Solved! Go to Solution.
Accepted Solutions
09-22-2014 12:34 AM
Hi
You have a couple of options as I see it please try these steps might help you to fix your issue.
1) Try doing a system restore to the date where unit was working fine.
2) Please update the Bios & Wireless driver from HP website.
3) If you are comfortable reseating the wireless card which will be on the back panel off your unit you could try this steps as well.
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
09-22-2014 12:34 AM
Hi
You have a couple of options as I see it please try these steps might help you to fix your issue.
1) Try doing a system restore to the date where unit was working fine.
2) Please update the Bios & Wireless driver from HP website.
3) If you are comfortable reseating the wireless card which will be on the back panel off your unit you could try this steps as well.
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
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