Ralink 802.11 WiFi Adapter Driver for Windows 8.1 (1340 Views)
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John-Davis
Posts: 35
Registered: ‎03-18-2012
Message 1 of 8 (1,340 Views)

Ralink 802.11 WiFi Adapter Driver for Windows 8.1

I have recently installed the Windows 8.1 Upgrade from the Windows 8 Store App on my Compaq CQ58-260sa Notebook PC, and I was wondering in the Windows 8 Ralink 802.11 WiFi Adapter file (sp59525) can still be used to update the WiFi Drivers in the Notebook?

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Paul_Tikkanen
Posts: 35,693
Registered: ‎07-13-2010
Message 2 of 8 (1,338 Views)

Re: Ralink 802.11 WiFi Adapter Driver for Windows 8.1

Hi:

 

You can try the latest W8.1 driver from another model and see if that works.

 

it shows support for the WLAN card in your notebook.

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5405424&sp...

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John-Davis
Posts: 35
Registered: ‎03-18-2012
Message 3 of 8 (1,323 Views)

Re: Ralink 802.11 WiFi Adapter Driver for Windows 8.1

:smileymad:After installing the sugested Windows 8.1 WiFi Driver and rebooting the Notebook everything seem fine, but a couple of minutes later the notebook crashed to a blue screen

 

Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          28/12/2013 16:12:12
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      JOHNDAVIS
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000139 (0x0000000000000003, 0xffffd00036207630, 0xffffd00036207588, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 122813-37046-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-28T16:12:12.000000000Z" />
    <EventRecordID>6095</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>JOHNDAVIS</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000139 (0x0000000000000003, 0xffffd00036207630, 0xffffd00036207588, 0x0000000000000000)</Data>
    <Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data>
    <Data Name="param3">122813-37046-01</Data>
  </EventData>
</Event>

 

Also I am still seeing these two TCP errors in the Event Viewer even after installing the above WiFi Driver

 

Log Name:      System
Source:        Tcpip
Date:          28/12/2013 16:12:12
Event ID:      4291
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      JohnDavis
Description:
The network adapter with hardware address 84-4B-F5-97-24-DD has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv6 0x00000000).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Tcpip" />
    <EventID Qualifiers="32768">4291</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-28T16:12:12.114133700Z" />
    <EventRecordID>6116</EventRecordID>
    <Channel>System</Channel>
    <Computer>JohnDavis</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>84-4B-F5-97-24-DD</Data>
    <Data>IPv6</Data>
    <Data>0x00000000</Data>
    <Binary>000000000400300000000000C3100080000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>
============================================
Log Name:      System
Source:        Tcpip
Date:          28/12/2013 16:12:12
Event ID:      4291
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      JohnDavis
Description:
The network adapter with hardware address 84-4B-F5-97-24-DD has indicated packet coalescing capability without indicating support for one or more prerequisite receive filter capabilities (IPv4 0x00000000).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Tcpip" />
    <EventID Qualifiers="32768">4291</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-12-28T16:12:12.114133700Z" />
    <EventRecordID>6115</EventRecordID>
    <Channel>System</Channel>
    <Computer>JohnDavis</Computer>
    <Security />
  </System>
  <EventData>
    <Data>
    </Data>
    <Data>84-4B-F5-97-24-DD</Data>
    <Data>IPv4</Data>
    <Data>0x00000000</Data>
    <Binary>000000000400300000000000C3100080000000000000000000000000000000000000000000000000</Binary>
  </EventData>
</Event>

Provost
Paul_Tikkanen
Posts: 35,693
Registered: ‎07-13-2010
Message 4 of 8 (1,319 Views)

Re: Ralink 802.11 WiFi Adapter Driver for Windows 8.1

Sorry that driver didn't work.

 

I guess you will have to use the W8 driver from your PC's support and driver page.

 

 

Intern
John-Davis
Posts: 35
Registered: ‎03-18-2012
Message 5 of 8 (1,313 Views)

Re: Ralink 802.11 WiFi Adapter Driver for Windows 8.1

In case I needed the file again, I decided to store in on a Recordable DVD and as soon as I close the DVD Drive with the DVD in the tray,  the blue screen appeared.

 

I suspect one of the problems might be due to the Compaq CQ58-260sa Notebook PC not being fully compatible with Windows 8.1,  because when I went to defragment the C:\ drive,  I can now see this Hard Drive \\ ? \ Volume {a59151e1-8444-41e0-920e-77a6059dc08d)  in the list of Drives connected to the PC.

 

Also whoever created the Event Viewer log files forgot to create one for the "Dxp TaskRingtone/Analytic > Microsft-Windows-DxpTaskRingtone/Analytic" entry.

Provost
Paul_Tikkanen
Posts: 35,693
Registered: ‎07-13-2010
Message 6 of 8 (1,309 Views)

Re: Ralink 802.11 WiFi Adapter Driver for Windows 8.1

Maybe you are right that there are some incompatibility issues.  I know the Ralink Blutooth won't work on 8.1 as there is no driver for it out.

 

Can you do a system recovery to W8 and try the upgrade again?

Intern
John-Davis
Posts: 35
Registered: ‎03-18-2012
Message 7 of 8 (1,301 Views)

Re: Ralink 802.11 WiFi Adapter Driver for Windows 8.1

Before installing Windows 8.1 I created a full System Image of the Notebook's Hard Drive, however when I first had a look at Windows 8.1 I  found there were loads of Event ID 5011 errors in the SettingSync > Operational log.

 

Any how instead of re-installing the System Image backup, I used the Compaq CQ58-260sa Recovery Disk set to restore the Factory System Image, then once everything had finished I then installed Windows Update kb2871389 in order to have the Windows 8.1 Update appear in the Windows Store.

 

Then I followed the steps to "Trust the PC",  then after using the HP Registration App to re-register the computer, I then went to the Store and installed the Windows 8.1 update.

 

However, this did not cure the Event ID 5011 errors or the other things I found with doing an update rather than a clean install of Windows 8.1.

 

This is just one of the Event ID 5011 errors  "The system failed to request a sync for collection BrowserSettings-WinInet-Internet-Explorer (operation: 0, Result: 0x80004002)." that now appears in the Operational log, which I think could be due to problems with Windows 8.1 accessing the Cloud Server.

 

 

HP
Lil_Lisa27
Posts: 1,720
Registered: ‎09-04-2013
Message 8 of 8 (1,214 Views)

Re: Ralink 802.11 WiFi Adapter Driver for Windows 8.1

Hello John-Davis,

After taking a further look into the drivers that are available for Window 8.1, and your notebook. I have been able to come up with two possibilities for you. Please install one driver, and then restart your computer to see if it has resolved the issue. If not uninstall the first drive, and install the second driver.

sp64825.exe http://bit.ly/1e9lWQy
sp63302.exe http://bit.ly/1fh2iFj


Please let me know if you are able to successfully install either of these drivers, and be able to use your WiFi.

Thank you.

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Lil_Lisa27
I work on behalf of HP
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