• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

@DanyZaffa wrote:

Ok Sure, I understand! But what about the resolution?!


I suggest to do a backup (documents etc..) and then a fresh install:

http://howto.cnet.com/8301-11310_39-57608376-285/how-to-download-the-official-microsoft-windows-8.1-...

I believe it will work after a fresh install..

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
HP Recommended

Or Waiting a new driver release By Realtek or Hp? 

HP Recommended

@DanyZaffa wrote:

Or Waiting a new driver release By Realtek or Hp? 


Yes, but what if the new driver won't help and the error stays? I would actually do some maintenance as the upgrade could have messed up registry, but before I would uninstall the Realtek driver first. After the cleanup and reboot take another shot on the driver..

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
HP Recommended

So, definitly, What do you suggest me?

 

HP Recommended

@DanyZaffa wrote:

So, definitly, What do you suggest me?

 


I would do a backup and then perform a factory reset using F11 at startup (Recovery partition and HP Tools partition must be still present). It will restore the system to the state before the first start and keep Windows 8. Or use the manual to install Windows 8.1 as a fresh install.

I have just realized that Windows have some hardware drivers for most frequent hardware already built-in so the error actually could be a conflict between the new MS driver (if there is one) from Windows 8.1 and the old original Realtek driver installed in Windows 8.

 

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
HP Recommended

Restored PC to factory default. Ethernet working. Applied all updates. Ethernet working.

 

Applied windows 8.1 - Ethernet not working - code 35.

 

So whats next?

HP Recommended

@JHNTRS wrote:

Restored PC to factory default. Ethernet working. Applied all updates. Ethernet working.

 

Applied windows 8.1 - Ethernet not working - code 35.

 

So whats next?


Next could be restore PC to factory default. Apply all updates and voala, ethernet works.:)

Is there a reason why to update to 8.1? If not, do not update!! The same principle is applied with the BIOS.:)

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
HP Recommended

News? Any release?

HP Recommended

no news...., just deinstall 8.1 and no more troubles with ethernet

HP Recommended
So strange! A new driver's version must be release!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.