Weak Wifi Signal - HP Pavilion 11 x360 PC (399 Views)
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Student
alliantce
Posts: 1
Member Since: ‎06-08-2014
Message 1 of 3 (399 Views)

Weak Wifi Signal - HP Pavilion 11 x360 PC

Just got a HP Pavilion 11 x360 PC. The wifi range is horrible.  All my other PCs, laptops, phones get x10 times better wifi signal.

 

It only works a few metres away. All other products work perfectly arounf the house. Incuding other HP laptops.

 

Alreayd updated everything with the latest HP and Window updates. But nor luck!

 

Any suggestions?!?! Except taking the thing back?

HP Support Agent
SuperMario1
Posts: 4,043
Member Since: ‎09-05-2013
Message 2 of 3 (358 Views)

Re: Weak Wifi Signal - HP Pavilion 11 x360 PC

Hello alliantce,

 

Welcome to the HP Forums!

 

Welcome to the HP Forums!

 

I understand the computer cannot connect to wireless devices far away. My first suggestion is a manual uninstall and reinstall of the wireless driver:

 

If not, you can try a manual reinstall of the driver:

 

1. Go into Device Manager, then Network adapters.

2. Right-click on the wireless driver, and select "Uninstall".

3. Restart the computer. This will force the driver to reinstall itself.

 

If that doesn't help, I would run the Network Check in the HP Support Assistant. Instructions for this are located in this document: Using HP Support Assistant (Windows 8)

 

Please let me know the results of your troubleshooting. Thanks!

 

Mario

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Super Mario 1
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Honor Student
smeghead3
Posts: 2
Member Since: ‎07-05-2014
Message 3 of 3 (206 Views)

Re: Weak Wifi Signal - HP Pavilion 11 x360 PC

I have the same problem except it gave me "Limited Access" when it does connect. 

I restored windows, went back to old driver, downloaded a new driver manually with a newer date than the one that it used previously to update, and nothing really helps....  At least it got beyond the limited access issue for a few minutes on 1 network after I hard wired it to the network, then that came back, and ended up going to another network I have.

Got this as a open box from Best Buy, now I know why, may be taking it back.....

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