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Top Student
ifonly
Posts: 6
Member Since: ‎01-29-2013
Message 1 of 21 (17,851 Views)
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Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

WiFi no longer works and trying to switch it on using F12 only produces message about airplane mode being switched on or off. This is not a one off, there are three pages of people seeking a solution to this on the Microsoft help.  See http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/hp-wireless-button-changes-air...

 

I am running windows 8 which came with the machine.

PhD Student
WaseemW
Posts: 885
Member Since: ‎01-11-2012
Message 2 of 21 (17,843 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

Hi,

3 things to be checked or tried.

 

1) try Hard reset -

Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for a full minute. Re-insert the battery, plug in the AC Adapter and see if this helps the issue.

 

2) Wireless button drivers - Ensure you have the wireless button drivers - download Quick launch and hot key drivers for your PC and install.

 

3) Disable the function key mode and try using fn+f12 -  steps are available here to disable teh fn key mode.

http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02035108

 

now try pressing fn+f12, that should work for you. Good Luck !!!!

 

Regards,
WW
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Top Student
ifonly
Posts: 6
Member Since: ‎01-29-2013
Message 3 of 21 (17,838 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

Tried all this and all fail. Problem still exists.

PhD Student
WaseemW
Posts: 885
Member Since: ‎01-11-2012
Message 4 of 21 (17,837 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

hi,

I think i missed one thing on this.

Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for a full minute. Re-insert the battery, plug in the AC Adapter. now go to BIOS and load BIOS defaults, Save & exit. check if it works 

Regards,
WW
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Top Student
ifonly
Posts: 6
Member Since: ‎01-29-2013
Message 5 of 21 (17,805 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

Sorry, that doesn't work either. I am still stuck without WI Fi.  Should I just return it to the vendor and get a refund?

Distinguished Professor
Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 6 of 21 (17,797 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

 

Could you please give me the exact model number of your notebook?

 

You can use the following document if you need assistance in finding it.

 

http://h10025.www1.hp.com/ewfrf/wc/document?tmp_renderType=findModel&cc=us&dlc=en&docname=c00033108&...

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Top Student
ifonly
Posts: 6
Member Since: ‎01-29-2013
Message 7 of 21 (17,740 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

Sure 

Model M6-1117tx

Distinguished Professor
Kyle_W
Posts: 4,755
Member Since: ‎04-26-2011
Message 8 of 21 (17,724 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

Here you go!

 

HP Wireless Button Driver

 

That should fix everything for you! If it doesn't, just let me know, but I'm pretty sure that is the fix you are looking for. Best of luck!

-Kyle

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Top Student
ifonly
Posts: 6
Member Since: ‎01-29-2013
Message 9 of 21 (17,677 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

Nope, no luck there.

What else have you got?

Top Student
ifonly
Posts: 6
Member Since: ‎01-29-2013
Message 10 of 21 (17,605 Views)

Re: Wi Fi Connection Problem Envy M6 - Airplane Mode is blocking wifi

So two weeks later and you still have nothing. I think it is time for me to return the PC?

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