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bleach-eminem
Posts: 10
Member Since: ‎12-25-2012
Message 1 of 9 (17,975 Views)
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Windows 8.1 problem with Intel Proset wireless/bluetooth

I own an HP Envy dv6 with Windows 8 and I just updated my laptop to Windows 8.1, and after I restarted my laptop, the Action Center gave me this message: "Reinstall Intel Proset Wireless/Bluetooth", and I'm not exactly sure which Intel product I'm supposed to download because I found more than one Intel Proset software. If anyone can help, please do.

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pepe999
Posts: 3,825
Member Since: ‎03-09-2010
Message 2 of 9 (17,778 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth


bleach-eminem wrote:

I own an HP Envy dv6 with Windows 8 and I just updated my laptop to Windows 8.1, and after I restarted my laptop, the Action Center gave me this message: "Reinstall Intel Proset Wireless/Bluetooth", and I'm not exactly sure which Intel product I'm supposed to download because I found more than one Intel Proset software. If anyone can help, please do.


Hi,

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23169

Windows 8.1 is probably 64bit so download the e64 file. De64 version is a driver only.. 

http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/23169/eng/wire...

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

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bleach-eminem
Posts: 10
Member Since: ‎12-25-2012
Message 3 of 9 (17,773 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth

Thank you for your help! :smileyvery-happy:

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pepe999
Posts: 3,825
Member Since: ‎03-09-2010
Message 4 of 9 (17,743 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth


bleach-eminem wrote:

Thank you for your help! :smileyvery-happy:


No problem!! You are very welcome!!:smileyhappy:

Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
HP Touchpad provided by HP
Currently on Debian Wheeze

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
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so_chan
Posts: 3
Member Since: ‎11-14-2013
Message 5 of 9 (15,639 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth

Im having the same problem with the bluetooth and 8.1. However, the solution does not work for me. I am getting the error message that it can not connect to the remote ftp folder. The bluetooth device is also not staying connected. How do i fix?

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TwoPointOh
Posts: 4,165
Member Since: ‎08-31-2013
Message 6 of 9 (15,011 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth

Hi so_chan. Sometimes Internet Explorer has trouble connecting to FTP sites (even for downloading purposes). You can try an alternate browser (like Google Chrome or Firefox). Since the download was accessible by other people, if you are still having difficulties, see if you can get a friend to download it for you and share it in Dropbox, Google Drive or some sort of online storage. Let me know how that goes.

TwoPointOh
I work on behalf of HP



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so_chan
Posts: 3
Member Since: ‎11-14-2013
Message 7 of 9 (14,932 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth

I still get the same result. the connection to the Bluetooth device does not stay connected. the main folder will not share because the device won't stay connected. I have tried multiple Bluetooth devices and none of them stay connected. how do I fix?
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so_chan
Posts: 3
Member Since: ‎11-14-2013
Message 8 of 9 (13,845 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth

Thanks so much it worked. Its so nice to have that working again

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Egyptianman
Posts: 2
Member Since: ‎04-20-2014
Message 9 of 9 (6,414 Views)

Re: Windows 8.1 problem with Intel Proset wireless/bluetooth

Dear friends I found the problem is that the system cannot read the Bluetooth info out of the device and the solution is so easy, update the bios to the latest ver. after or before update to windows 8.1 Note this work fine for model m7-j120dx and here is the link to the new bios for any other model just look for the last bios update http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-129960-1&cc=us&dlc=en&lc=en...
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