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- Wireless button stays orange. Will not turn on.
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05-28-2013 10:05 AM
Thanks Gemsy! Your Broadcom wireless driver is up-to-date at 5.60.350.11. Your notebook has two BIOS versions available right now. You have the latest version, F.48, but I would like you to try rolling it back to the other available version, F.35. Download and install F.35. During the installation your computer will restart on its own. Allow it to restart and get back to the desktop. Then test out the button and let me know the results.
05-28-2013 10:12 AM
@Tonyyoung When you get into BIOS take a look at the bottom where the F keys and their functions are listed. F9 = Set to Defaults. It's tricky because you don't really get any feedback, no progress bar or hourglass or anything like that. You just press F9 and the BIOS is set to defaults instantly. Then press F10 to save and exit. If you could get me the same information that Gemsy provided: model/product number, BIOS version, Wireless card brand name, Wireless card driver version, I could provide you with driver updates which could resolve the issue.
Press the FN + ESC keys in Windows to bring up your product number and BIOS version.
See Control Panel > Device Manager > Network adapters for your wireless card's manufacturer's name.
Double click on the wireless card under Network adapters to open properties > Click the driver tab to see the wireless card's driver version.
If you have any questions on that, please let me know.
05-28-2013 10:17 AM
@Stratagem1000 If I could get your product number, BIOS version, wireless card brand name, and wireless driver version, I could provide driver updates. Have you already tried uninstalling the driver and restarting as I suggested at the top of page 5?
06-06-2013 10:37 PM
I've done all that was suggested in this thread (except the HP Connection manager one) and I'm still getting the same issue.
The only thing different I have to report is before I tried reinstalling drivers, the button turned blue for just a second when I would re-enable through device manager. After reinstalling drivers though... it no longer does this.
I've also swapped out the wireless card with another one of same brand and model but still nothing new.
Laptop is Compaq CQ60 with BIOS F.54 and is using Win7 32-bit
Wireless card is Atheros AR5007, driver version 2.0.0.74
06-09-2013 06:42 AM
Wireless button stays orange. Will not turn on. if I press f12 nothing changes ,how can i solve this problem? I upgraded to Windows 8 Pro.Though If I go through pc settings the wifi can be turn on/off,f12 which is the wireless button has no effect when pressed.plz what can I do?
06-10-2013 10:33 AM
@Gemsy When wireless is not working, most people use an old-fashioned LAN connection with an Ethernet cable plugged driectly into their router from the computer.
If both methods aren't working, this is bigger than a wireless driver issue.
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