01-01-2012 07:19 PM
Just bought a new HP Deskjet 3054A all in one...I set it up and it worked perfectly, then my router/modem messed up and I had to get a new router/modem. Now, I can't get anything to print. I'm using a Mac OSX 10.7, and my wireless is working fine on the computer. Help please!
01-20-2012 08:40 PM
Don't know if you got this going, but...
Re: HP DESKJET 3054A - J611 EPRINT doesn't work.
Possible solutions. I collected these from the HP Forums.
After great machination, my new 3054A J611j is semi-working (has difficulty connecting and randomly disconnects).
I set it up via USB on a Mac 10.7. Needed another driver not on the included CD:
[ You can get here from www.hp.com : then follow the logical links you see. ]
If you have IP filtering on in your router, either turn it off or get the printer IP from the Wireless Setup Page you print from the printer and add it to the router.
Router Blocked Ports:
There are a number of Router Ports that must be unblocked for Wireless operation. Mine are not blocked, but yours may be. I got this from an HP 24/7 Help Rep.
I got these Port Numbers from the 24/7 Help rep in case I needed to unblock them (I had none blocked)
Turn Multi-Cast ON
(it may be called something else on your router. HP seems to have their own terminology in places that make this more difficult)
...UDB: 427, 137, 161
Document Scanning Ports:
...UDP: 427 (same one)
...TCP: 9220, 9500
...UDP 427 (same one)
...TCP: 9220 (same one)
...80, 443, 5222, 5223 (doesn't say UDP or TCP)
Boy, HP is so paranoid about security on these boards I have to give permission to Paste things, yet getting wireless printing is difficult...!
Another possible solution is going to static Printer IP. See this: https://h30495.www3.hp.com/p/_wireless/faq.html
Also, when you get an IP address on the Printer Wireless setup printout, you can go to that IP in your Browser and talk directly to the printer like any web page (also from the above webpage).
Other possible solutions/INFO, Resetting the whole system:
- Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
- Troubleshooting Wireless Network and Internet (Windows 8)
- Resolving issues in Internet Explorer (Windows 8)
- Resolving Internet Explorer issues (Windows 7, Vista, XP)
- Resolving Broadband Internet connection problems (Windows 8)