-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Notebooks Archive
- bluetooth peripheral device not found for compaq cq-42
Create an account on the HP Community to personalize your profile and ask a question
09-08-2010 12:24 PM
HEY HI,
THE DRIVER YOU TOLD ME,ACTUALLY DIDN'T WORK.
SO CAN YOU PLS PROVIDE ME WITH A SUPPORTED HP SOFTWARE TO RUN THE WEBCAM ?
I SHALL BE GRATEFUL TO YOU.
09-08-2010 02:33 PM
OH, SORRY... SO I read that incorrectly...you need a software to test the webcam...ok...Here you go... ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45825.exe
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
09-10-2010 04:58 AM
THANK YOU VERY MUCH.ONCE AGAIN YOU SOLVED MY PROBLEM.
OK CAN YOU TELL ME WHAT DOES INTEL CHIPSET UTILITY AND INTEL MATRIX STORAGE TECHNOLOGY DRIVER DOES?
SHOULD I INSTALL THESE? DO I NEED TO?
09-10-2010 06:42 PM
@ ud_pronay - So intel Chipset Driver is the most important driver, it is driver for the motherboard and Intel Matrix Storage Technology is for your hard drive controller... you need to install both...
@ mh33a605 - I need some info on your notebook,
- Model #:
- Current OS:
- What is the same of Bluetooth device in device manager:
- I need you give me a screenshot like in this link http://www.zumodrive.com/share/7cKDOTk5Zm
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
09-11-2010 01:21 AM
THANKS FOR YOUR REPLY.OK TELL ME ALSO, WHAT IS HP SYSTEM DIAGNOSTICS UEFI AND HP USB RECOVERY FLASH DISK UTILITY DOES? ARE THESE IMPORTANT ? SHOULD I INSTALL THESE ALSO?
09-11-2010 01:12 PM
HP System Diagnostics UEFI - YES
HP USB Recovery Flash Disk Utility - NO
HP System Diagnostics UEFI, if you give you pre-boot diagnostics environment to test is we have any hardware failure...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
09-13-2010 01:49 PM
HEY HI CYCLOPS,
I WANT TO KNOW WHAT IS BIOS? SHOULD I UPDATE MY BIOS? MY CURRENT BIOS IS F.07. SHOULD I DOWNLOAD THE WINFLASH DRIVER TO UPDATE MY BIOS TO F.17 A.
WILL IT BE BENEFICIAL?
AND I COULD DOWNLOAD THE HP SYSTEM DIAGNOSTIC UEFI. IT SAYS MY HARD HAVE TOO MANY PARTITIONS.
SO? WHAT SHOULD I DO NOW?
AND WILL THE BIOS UPDATE COULD AFFECT MY LAPTOP SYSTEM IN ANY WAY?
PLS REPLY
THANKS
09-14-2010 01:13 PM
HEY HI CYCLOPS,
I WANT TO KNOW WHAT IS BIOS? SHOULD I UPDATE MY BIOS? MY CURRENT BIOS IS F.07. SHOULD I DOWNLOAD THE WINFLASH DRIVER TO UPDATE MY BIOS TO F.17 A.
WILL IT BE BENEFICIAL?
AND I COULD DOWNLOAD THE HP SYSTEM DIAGNOSTIC UEFI. IT SAYS MY HARD HAVE TOO MANY PARTITIONS.
SO? WHAT SHOULD I DO NOW?
AND WILL THE BIOS UPDATE COULD AFFECT MY LAPTOP SYSTEM IN ANY WAY?
PLS REPLY
THANKS
09-14-2010 02:13 PM - edited 09-14-2010 02:14 PM
BIOS is like heart for your system, it direct signal, data and provides information to various components/module on the notebook.... you would always have the latest BIOS installed, as it will fix issues or enhance features of the notebook.
If you like more info on BIOS, check this link... http://en.wikipedia.org/wiki/BIOS
On the UEFI, how many partition do you have on the system?
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
Didn't find what you were looking for? Ask the community