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Top Student
itoweri
Posts: 5
Member Since: ‎04-04-2013
Message 1 of 9 (952 Views)

cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

Hello.

 

i just reinstalled windows 7 64bit on my HP G62-B97ED.

im connected to the internet by using a cable. 

i try to install the network driver the use wireless internet.

when i run the setup it makes a folder in c:/SWsetup but when then the installation windows doenst come up.

it closes itself.

i have no clue what to do. could someone help me out?

 

Cheers!

Provost
Paul_Tikkanen
Posts: 40,990
Member Since: ‎07-13-2010
Message 2 of 9 (950 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

Hi:

 

Please go to the device manager and there should be a Network Controller with a little yellow ! mark next to it, listed under Other Devices.

 

Click on that Network Controller and post the hardware ID for it.

 

If you are unfamiliar with where to locate the hardware ID, please follow the instructions below...

 

The hardware id for a device in Windows can be found in the Windows Device Manager. To check the hardware id for a device, follow these steps:

  1. Open the Device Manager from the Control Panel. You can also type “devmgmt.msc” at the Run option in the Start menu.
  2. In the Device Manager, right-click the device, and select Properties in the popup menu.
  3. Next, select the Details tab.
  4. Now select the Hardware Ids in the dropdown list.

Windows Device Manager device details

Top Student
itoweri
Posts: 5
Member Since: ‎04-04-2013
Message 3 of 9 (943 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

PCI\VEN_14E4&DEV_4727&SUBSYS_145C103C&REV_01

 

i think this is what you mean 

Provost
Paul_Tikkanen
Posts: 40,990
Member Since: ‎07-13-2010
Message 4 of 9 (935 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

That is exactly what I mean, and now you will know why I asked you to do this for me...

 

Your notebook has a Broadcom wireless card, which is why the Ralink driver does nothing.

 

Below is the link to the driver you need for the wireless card in your notebook.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107849-1&cc=us&dlc=en&lc=en

 

 

Top Student
itoweri
Posts: 5
Member Since: ‎04-04-2013
Message 5 of 9 (927 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

[ Edited ]

oke it got installed. i restarted my computer.

but i cant see any wireless internet connectings.

 

http://i.imgur.com/Cg2eSp5.png

Provost
Paul_Tikkanen
Posts: 40,990
Member Since: ‎07-13-2010
Message 6 of 9 (912 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

[ Edited ]

Hi:

 

I don't know what to tell you.

 

The device manager shows the driver is installed properly, and the card is properly identified.

 

I did notice that you need to install the video driver though.

 

This is the one you need.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-97452-1&cc=us&dlc=en&lc=en&...=

 

Did you click on that step shaped icon with the little orange spot on it on the bottom right of your taskbar?

 

 

That is what you click on to find wireless networks to connect to.

 

Looking at your picture, it shows that you are connected to "Network" and that you have internet access.

 

 

Top Student
itoweri
Posts: 5
Member Since: ‎04-04-2013
Message 7 of 9 (898 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

the problem is the broadcom wireless isnt working. 

its disabled and i cant enable it.

 

http://i.imgur.com/zT7JtMf.png

 

thanks for the graphics tho 

 

Cheers

 

(hope that you understand me)

Top Student
itoweri
Posts: 5
Member Since: ‎04-04-2013
Message 8 of 9 (881 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

o my god!

 

i solved it! 

 

thanks you so much!!!!

 

Cheers!

Provost
Paul_Tikkanen
Posts: 40,990
Member Since: ‎07-13-2010
Message 9 of 9 (877 Views)

Re: cant install Ralink 802.11 b/g/n WiFi-adapter on windows 7 x64 bit

You're very welcome.

 

Cheers!

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