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03-21-2012 03:22 AM
I recently purchased a DV6-6C20TX to replace my other HP laptop that has been going strong for 3 years, and unfortunately I am about to take it back. My old DV6 has 5 out of 5 bars and a strong wifi connection and I can go to the lounge (10 metres away) easily without loosing my connection. My new laptop however has 2 bars of wifi when it is in the same room as the modem, and will not work in the lounge room at all.
I have not done anything with the computer yet, it is completely as new. What is likely to be the problem, is it something I can fix, or is it a replacement for a lemon?
03-21-2012 06:18 AM
What wireless adapter do you have in the notebook? Maybe a driver update will help.
Sometimes changing the broadcast channel in your router helps.
The card may be sensitive to interference on your current broadcast channel.
Try channel one or eleven.
Lastly, it could be the remote possiblity that one of the antennas are not firmly connected to the wireless card leading to poor reception. Check to see that the antennas are securely fastened to the card's terminals.
04-24-2012 12:08 AM
hi, i recently purchased the same laptop and had the same problem but my connection kept on droping every now and then. I soon realised that when i had my laptop pluged in to the power, the wireless internet worked fine without droping the connection but when it was running of the battery the connection kept on droping. this is because of the power saving settings. once its running of the the battery it sets the the wireless connection to 'Low Power Saving' which means the connection is not strong. To change the settings, click on the battery and click on more power options. then more change plan settings, change advanced power settings. go down to wireless adapter setting and change it. easy and good luck!!