07-12-2013 03:33 AM
I just had same problem and got resolution.
All i did was to download HP wireless assistant, with this I could see when my WLAN was turned on but the indicator still orange. After this all I di was to right click on the wireless icon on the bottom right part of the screen i.e close to battery and time icon, I right clicked on it and selected trouble shoot option, followed the necessary checks and orange light changed. Now I am using my wireless.
I never tried touble shooting before intallation of the assistant though, but you can also try that. It just might work.
11-18-2013 10:36 PM
1st - installed compatible wireless drivers
2nd -Install hp wireless assitance.
by using this you can turn on the wireless
02-14-2014 10:56 AM - last edited on 10-10-2014 12:40 PM by george-p
The end of Wifi problems on Hp620 has come!!
All you need to do now is to call [edited Serial Number by Moderator] if you want to trash the issue.
10-10-2014 12:41 PM
Hi @Mrpope ,
Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
10-10-2014 05:43 PM
Followed your directions however it didn't work. I went back to the radio on/off and it was disabled again. Did it 5 times and each time I went back it said disabled. Wierd.
Time to get a new computer. I have no data on this computer it is all on external harddrive. However, my internal harddrive is maxed, I delete temp files etc and un used programs only save data on external hardrive but can't get it to stop maxing, even if I get it to having about 5gb free space I can be doing nothing on the computer but by the end of the day I get back to the computer and it is maxed again. Some wierd back of computer stuff happening that just keeps filling up space. If there are no programs open and it is just sitting dormant this shouldn't be happening. Time for a new brand. My first HP not impressed.
10-10-2014 11:31 PM
Also for the wifi problem, I've disco ered a new tactic that works even better. Just go into the device manager and expand network cards, then delete all of them. Mark > DEL or right-click > uninstall. After that hit F5 or click the "check for new hardware" button at the top. Windows will find the cards again and reinstall them with the same driver. This works every time for me at least.
This laptop is a low-end one. It'll never be a great computer, but trust me - all manufacturers compete in that segment and one is worse than the other. You have to spend a little more to get a nice computer, that's my experience after 15 years of pc service. After all, you get what you pay for.
When looking at laptops like HP Spectre, Elitebook and Folio, HP makes really really great computers. Bit the best thing is really their warranty terms. If you have a problem, it'll take them a week return time max, and your computer is fixed. With other manufacturers I've waited as long as 3-4 weeks. Completely useless.
02-26-2015 06:41 AM - last edited on 02-26-2015 02:20 PM by george-p
Here is the quick and easy fix....
Hold the right mouse / track -pad button down while pressing the wifi button!
That's it! assuming that the wireless card is installed correctly, and functioning..
It has nothing to do with drivers... I ran into this yesterday, and figured it out this am after i did the drivers, and tried another wifi card (internal, same one, from another 620.)
So now it turned on.
FYI, the other card did not turn on until I did this as well....
[edited personal information by moderator]
03-12-2015 07:43 AM
First of all , I want to thank everyone about help troubleshoot this issue.
What worked for me is, I had ubuntu bootable usb stick. I boot the system with it, and I was able to turn on the wireless switch when I was on ubuntu desktop.
Then I restarted the computer and log back into windows 7, and now wireless switch works.
it is crazy..