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charmred86
Posts: 9
Member Since: ‎12-25-2010
Message 1 of 6 (2,189 Views)
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internet explorer not responding

my internet explorer is constantly not responding how can i fix this problem. And an adware adetator that my antivirus detected . can this be causing the problem.

Master's Graduate
phttech
Posts: 529
Member Since: ‎12-17-2008
Message 2 of 6 (2,176 Views)

Re: internet explorer not responding

Toolbars and adware can cause these issues

 

One option is to reset Internet explorer may require a reboot

http://windows.microsoft.com/en-US/windows-vista/Reset-Internet-Explorer-7-settings

  • Close anyInternet Explorer or Windows Explorer windows that are currently open.

  • Open Internet Explorer by clicking the Start button Picture of the Start button, and then clicking Internet Explorer.

  • Click the Tools button, and then click Internet Options.

  • Click the Advanced tab, and then click Reset.

  • In the Reset Internet Explorer Settings dialog box, click Reset.

  • When Internet Explorer finishes applying default settings, click Close, click OK, and then click OK again.

  • Close Internet Explorer.

    Your changes will take effect the next time you open Internet Explorer

  • While I work on behalf of HP I'm not speaking for HP but trying to provide best effort support.
    Tutor
    CassandraIETeam
    Posts: 10
    Member Since: ‎08-24-2010
    Message 3 of 6 (2,141 Views)

    Re: internet explorer not responding

    Hi charmred86,

     

    Make sure you have all the latest Windows Updates. You can also check for a solution by following these steps:

     

    1. Open Problem Reports and Solutions by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Problem Reports and Solution.

    2. Click Check for new solutions.

     

    If you are still experiencing issues, try running IE in No Add-on Mode to determine if the problem is being caused by any unruly add-on. To do this: Go to Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons). If IE is working correctly in No Add-on Mode, reopen IE with Add-ons and use IE’s Manage Add-ons feature to pick specific add-ons to disable  in order to find the add-on that is causing the problem:


    1. Click Tools -> Internet Options.

    2. Click the Programs tab, then Manage add-on.

     

    Hope this helps!

     

    Cheers,

    Cassandra

    IE Outreach Team

    Student
    Ricktus
    Posts: 1
    Member Since: ‎03-15-2011
    Message 4 of 6 (1,935 Views)

    Re: internet explorer not responding

    Thank you very much. I give it a whirl

    Student
    23908640
    Posts: 1
    Member Since: ‎06-15-2011
    Message 5 of 6 (1,675 Views)

    Re: internet explorer not responding

    Hi i have just had internet explorer9 dumped on my laptop and now i am only able to access half the links on my emails is there any thing that i can do, my guess is that some of the links are to older sites and not compatable with explorer9

    Master's Graduate
    phttech
    Posts: 529
    Member Since: ‎12-17-2008
    Message 6 of 6 (1,649 Views)

    Re: internet explorer not responding

    Try this link

    How to use Compatibility View in Internet Explorer 9

     

    also

    Error "Internet Explorer cannot display the webpage" when viewing a website in Internet Explorer

     

    While I work on behalf of HP I'm not speaking for HP but trying to provide best effort support.
    † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation