01-01-2011 12:25 PM
Hi, just done a clean install of XPpro on a nc4400, downloaded drivers from HP site and installed. Ethernet will not install and there are 3 unknown devices showing in device manager. Any help would be most appreciated
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01-01-2011 05:03 PM - edited 01-01-2011 05:17 PM
Shouldn't be a problem at all to get your notebook all set up and running right.
Please go to your device manager and click on each problem device one at a time (including your ethernet controller you tried to install). Click on the details tab. Post the hardware ID string you see for each missing device.
I will then post the link to the driver download for each device.
In the meantime, please download and install the chipset driver and reboot.
01-02-2011 07:15 AM
Had already installed the chipset driver, mysteriously the ethernet seems to have installed itself. I think the ID strings to which you refer are
01-02-2011 09:05 AM
The HPQ's are your Quick Launch Button, I believe:
The other one may be your mobile data protection system driver:
I presume you got your card reader, modem, wireless card, etc, drivers?
Please post back if these don't work and I will have to hunt some more.
01-03-2011 05:37 PM
Download and install HP Mobile Data Protection System from here.
Download and install HP Quick Launch Buttons from here.
First download and install HP ProtectTools Security Manager from here.
Then download and install Embedded Security for HP ProtectTools from here.
You may need to restart your system after this steps.