02-14-2012 07:48 AM
I have tried all my best to get the following but still cannot. I cannot use my wireless and the machine tells me drivers for the following are not installed.
- network controller
- PCI Device
- SM Bus controller
Product name; Presario CQ57-377SI
operating system; windows 7 ultimate 32-bit
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02-14-2012 08:29 AM - edited 02-14-2012 08:30 AM
First install the chipset driver and reboot. That should take care of the SM Bus Controller.
Your notebook can have more than one model wireless network controller, and I need more info on the PCI device.
So...Please click on each one of these in the device manager. Then click on the details tab.
In the Properties drop down list, select the second item (Hardware ID's).
Post the top string of characters you see for each device.
Those will identify the manufacturer and model of the devices needing drivers and I can send you the link to the drivers you need.
02-14-2012 10:06 AM
these are the things you asked for
for the PCI
and for the network controller
02-14-2012 10:21 AM
The first device listed is your Realtek card reader.
Below is the link to the driver for that:
The second device is your Atheros WLAN adpater.
Below is the link to the newest driver for that:
02-20-2012 04:22 AM
hello, I still have a problem with my wireless. when i connect, it indicates that it is connected but it keeps telling me server not found, problem loading page etc. Also, it frequently fluctuates indicating at one point 'internet access' and in the next minute 'no internet access' even when the link is strong and others can browse uninterruptedly. i still need help please.
02-20-2012 08:33 AM
Unfortunately, I do not know how to troubleshoot networking issues after the correct driver has been installed.
Try changing the braodcast channel on your router to a different channel like 1 or 11.
Sometimes there is interference from neighboring wireless networks all working on the same default broadcast channel.
02-21-2012 05:58 AM
You will need to consult the user's guide for your router which can normally be found online at the manufacturer's website.
In that manual there should be instructions on how to access the router's configuration menu and then change the channel the router is broadcasting on, under the wireless configuration instructions.
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