no wireless network device detected (4237 Views)
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Intern
Bobz
Posts: 38
Member Since: ‎02-08-2009
Message 1 of 7 (4,237 Views)
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no wireless network device detected

i installed Win 7 onn my  HP Pavilian dv8 and i get "no wireless network device detected" when i try to connect to the internet.

whaat shuold i do?

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Paul_Tikkanen
Posts: 39,736
Member Since: ‎07-13-2010
Message 2 of 7 (4,229 Views)

Re: no wireless network device detected

Hi:

 

You probably need to install the drivers for the wireless adapter.

 

Go to your device manager and check your devices. There are probably several that have little ! marks which means they need drivers.

 

In order to assist you further, I will need the full model number of your dv8 notebook, what bit version of windows 7 you are running (32 or 64 bit).

 

Additionally, I will need the hardware ID's from each of the devices that need drivers.

 

In order to provide that information, please click on each device in the device manager. Then click on the details tab. In the Properties drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

 

Those will identify the type and model of the devices needing drivers, and I will send you the links to the driver installation files you need.

 

Paul

Intern
Bobz
Posts: 38
Member Since: ‎02-08-2009
Message 3 of 7 (4,220 Views)

Re: no wireless network device detected

where do i find the the full model number at??

 

it is a 64 bit i7 8gb of ramCapture.PNG

 

 

PCI\VEN_197B&DEV_2382&SUBSYS_7001103C&REV_00
PCI\VEN_197B&DEV_2383&SUBSYS_7001103C&REV_00
PCI\VEN_197B&DEV_2384&SUBSYS_7001103C&REV_00
PCI\VEN_8086&DEV_4239&SUBSYS_13118086&REV_35
ACPI\HPQ0004
ACPI\ENE0100
USB\VID_138A&PID_0005&REV_0<90

Intern
Bobz
Posts: 38
Member Since: ‎02-08-2009
Message 4 of 7 (4,217 Views)

Re: no wireless network device detected

P/N: WF681AV

MDL: DV8-1200

Intern
Bobz
Posts: 38
Member Since: ‎02-08-2009
Message 6 of 7 (4,189 Views)

Re: no wireless network device detected

thank you Paul, fantastic help

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Paul_Tikkanen
Posts: 39,736
Member Since: ‎07-13-2010
Message 7 of 7 (4,167 Views)

Re: no wireless network device detected

You're very welcome.

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