10-29-2012 03:09 PM - last edited on 03-28-2014 01:50 PM by george-p
after updating to windows 8 pro i can't install the drivers for bluetooth.
It's impossible to install the drivers broadcom (ver. 126.96.36.1990) , the installation don't end because bluetooth is not activated. I can not activate bluetooth because "HP connection manager" didn't start.
my hp is a pavilion dv6-7090el product number is B3K94EA#ABZ serial n° [edited by Moderator]
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10-31-2012 02:56 PM
More than likely HP is not going to support hardware for W8 on any system purchased before Oct 1st 2011. Some updates for W8, most W7 drivers will work in W8.
Take a look at this extensive document http://goo.gl/CO6uV which will give you some information about driver compatibility.
Please let me know if anything in the document helps you,
09-03-2013 03:01 PM
I have a HP Probook 4530s and my bluetoot will not turn on and I have tried many drivers. I cannot even identify for sure what bluetooth board I have. I think it quit after Win 8 was installed. The laptop came with win 7
11-13-2013 02:32 PM
Hello vamat. I understand you are looking for a Windows 8.1 Bluetooth driver, for your computer. Unfortunately, there are no drivers available for this product that are supported in Windows 8.1. The specifications of the computer indicate that FreeDOS was the operating system that was utilized when the product was released. You can view the specifications of the computer here: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&
For this situation, I would recommend you review this HP website regarding why your computer doesn't support drivers for newer operating system: http://h10025.www1.hp.com/ewfrf/wc/document?docnam
Please let me know if you have any other questions or concerns.
12-04-2013 08:22 AM
I would be happy to provide you the Bluetooth driver but I need more information then what you provided. What is your product number for your computer?
Find your product number on a notebook: