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Honor Student
Posts: 4
Member Since: ‎01-20-2011
Message 1 of 11 (19,300 Views)

wireless button compaq presario CQ60

I am unable to turn on the wireless button on my laptop. It stays glowing orange the whole time and does not turn to blue when I press it. I have recently installed microsoft office 2010 - perhaps this has something to do with it?

 

What advice do people have to solve this?

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Provost
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Member Since: ‎09-24-2010
Message 2 of 11 (19,292 Views)

Re: wireless button compaq presario CQ60

Hi,

 

This can be successful in resolving this issue.  Shut down the PC, remove the AC Adapter and then remove the battery.  Now hold the power button down for a good 30 seconds.  Now re-insert the battery, plug in the AC Adapter and start the PC.

 

Best wishes,

 

DP-K

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Microsoft MVP - Windows Experience

Honor Student
Posts: 4
Member Since: ‎01-20-2011
Message 3 of 11 (19,290 Views)

Re: wireless button compaq presario CQ60

Thanks for the advice but unfortunately this didn't work.

Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 4 of 11 (19,288 Views)

Re: wireless button compaq presario CQ60

Hi,

 

Could you post back with the following.

 

1.  Your full Model No.  ( ie CQ60-419WM )

 

2.  Which operating system you have installed.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Honor Student
Posts: 4
Member Since: ‎01-20-2011
Message 5 of 11 (19,285 Views)

Re: wireless button compaq presario CQ60

Operating system: microsoft windows

Model Compaq presario CQ60-111EM

Provost
Posts: 36,939
Member Since: ‎09-24-2010
Message 6 of 11 (19,282 Views)

Re: wireless button compaq presario CQ60

Hi,

 

Download the Quick Launch Buttons installer on the link below and save it to your Desktop.

 

ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46731.exe

 

When the download has completed, right click on the installer and select 'Run as Administrator' to start the installation.  When complete, restart the PC and see if the button now works.

 

Best wishes,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Windows Experience

Honor Student
Posts: 4
Member Since: ‎01-20-2011
Message 7 of 11 (19,280 Views)

Re: wireless button compaq presario CQ60

Thanks, but I'll have to wait to try that when I get to work tomorrow and can link my laptop to the internet.

 

Best


G

 

Student
Posts: 1
Member Since: ‎11-08-2011
Message 8 of 11 (17,859 Views)

Re: wireless button compaq presario CQ60

Do you have a linux fix for a CQ60-215DX ?

Honor Student
Posts: 2
Member Since: ‎07-29-2012
Message 9 of 11 (15,520 Views)

Re: wireless button compaq presario CQ60

Try to use HP Wireless Assistant

Student
Posts: 1
Member Since: ‎04-20-2013
Message 10 of 11 (11,525 Views)

Re: wireless button compaq presario CQ60

Wireless button got turned off accidentally.  How do I turn it on?

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