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Honor Student
pashew
Posts: 3
Member Since: ‎10-19-2013
Message 1 of 7 (5,771 Views)

wireless capability is turned off on windows 8

hi evry one i have hp pavilion dv6-6b90se and my wireless capability is turned off

 

i downloaded the driver software but my wireless not fixed:smileysad:

 

in trouble shooting these two notification will appear

 

(wireless capability is turned off)(A Network cable is not properly plugged in or may be broken)

 

please help me 

 

and thank for all.......

HP Support Agent
BHK6
Posts: 4,608
Member Since: ‎09-03-2013
Message 2 of 7 (5,702 Views)

Re: wireless capability is turned off on windows 8

Hi pashew,

 

Sorry to hear about your wireless problem. I will be happy to assist you. What version of operating system are you running? Below is a link on how to find that if you need it.

 

http://windows.microsoft.com/en-CA/windows/which-operating-system

 

Thank you,

 

 

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
Honor Student
pashew
Posts: 3
Member Since: ‎10-19-2013
Message 3 of 7 (5,692 Views)

Re: wireless capability is turned off on windows 8

my windows is widows 8 enterprice

HP Support Agent
BHK6
Posts: 4,608
Member Since: ‎09-03-2013
Message 4 of 7 (5,677 Views)

Re: wireless capability is turned off on windows 8

Hi pashew,

 

I have included a link that should walk you through turning on your wifi.

 

http://www.pcadvisor.co.uk/how-to/windows/3448449/how-turn-of-wi-fi-bluetooth-in-windows-8/

 

Let me know how it goes.

 

Thank you,

 

 

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
Honor Student
pashew
Posts: 3
Member Since: ‎10-19-2013
Message 5 of 7 (5,655 Views)

Re: wireless capability is turned off on windows 8

i done these steps and did not work my wifi:smileysad:

HP Support Agent
BHK6
Posts: 4,608
Member Since: ‎09-03-2013
Message 6 of 7 (5,632 Views)

Re: wireless capability is turned off on windows 8

Hi pashew,

 

What troubleshooting tool did you use? The build in one that comes with Windows? So the wifi is turned on but it won't connect. Are you getting any error messages when trying to connect? Can you see your wireless network? Is it just your wireless network that you are having problems connecting to or all networks?

 

Thank you,

 

 

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
Honor Student
baybgrl25
Posts: 2
Member Since: ‎01-28-2014
Message 7 of 7 (4,419 Views)

Re: wireless capability is turned off on windows 8

can you help me, i have a window8. how do i turn on wireless capability
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