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Student
Posts: 1
Member Since: ‎01-22-2013
Message 1 of 3 (1,426 Views)

wireless deskjet 4620 status reads "offline"

how do i turn my printer status back on? it reads "offline" but the connection to wireless and internet is fine.

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Distinguished Professor
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 3 (1,405 Views)

This article should help with your printer offline error:...

This article should help with your printer offline error:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en

Give the steps outlined a try and let us know if it helps.

Best of Luck!

 

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
Posts: 1
Member Since: ‎12-10-2014
Message 3 of 3 (206 Views)

Re: This article should help with your printer offline error:...

The link is broken

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