wireless deskjet 4620 status reads "offline" (462 Views)
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Student
break6
Posts: 1
Registered: ‎01-22-2013
Message 1 of 2 (462 Views)

wireless deskjet 4620 status reads "offline"

how do i turn my printer status back on? it reads "offline" but the connection to wireless and internet is fine.

Distinguished Professor
-JohnB-
Posts: 5,287
Registered: ‎11-22-2011
Message 2 of 2 (441 Views)

This article should help with your printer offline error:...

This article should help with your printer offline error:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en

Give the steps outlined a try and let us know if it helps.

Best of Luck!

 

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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