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Student
break6
Posts: 1
Member Since: ‎01-22-2013
Message 1 of 2 (1,186 Views)

wireless deskjet 4620 status reads "offline"

how do i turn my printer status back on? it reads "offline" but the connection to wireless and internet is fine.

Distinguished Professor
-JohnB-
Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (1,165 Views)

This article should help with your printer offline error:...

This article should help with your printer offline error:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en

Give the steps outlined a try and let us know if it helps.

Best of Luck!

 

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