HP Support Forums
Join in the conversation.
03-27-2010 07:37 PM
I'm curious if anyone else is having difficulty with their internet access on the HP DV6-2150? I have checked my network and there are no problems with it, but when I try to get on the internet it often takes upwards of 30 minutes to get internet access.
I have two laptops: the one mentioned above running Windows 7 and an older one (~3 years) running Windows XP. The XP comp connects fine.
Here is all the relevant info I could think of:
1. Comcast cable (6mbps)
2. Netgear N-150 (WNR1000) router
3. distance from the router anywhere from 5 to 20 feet.
Any input would be greatly appreciated.
06-23-2010 02:29 PM
Just began having trouble with getting online. I recently installed System Mechanic and had to call company about it because it is a 32 bit program running on 64 processor. I wonder if that is the difficulty since I have not tried to get on line since then. I am using a direct connection presently. Wireless is no go. I am told there are no networks available, but I know there are,
06-23-2010 03:45 PM
You are not the only one. I just bought the same laptop. It will not connect to our home network. I've updated the driver for the wireless adapter and changed it's settings. It does see our home network and other surrounding networks, but it will not connect. I don't know what else to try. Here are our stats:
1. ATT DSL = 1.5 Mbps
2. Linksys WRT150N router
3. Distance from router = 5 - 30 feet
4. Broadcom 43225 802.1.1b/g/n wireless adapter
I'd greatly appreciate any help too.
06-24-2010 09:15 AM
To all of you with this issue, please try the following solution.
Open your start menu and yype "device manager" in the search bar at the bottom
Click on Device Manager
Expand the "Network Adapters" section
Right click your wireless card and select "uninstall" (make sure you check the box that asks if you want to delete the driver software)
Click "ok" and close Device Manager
Open your start menu again and type "recovery manager"
Open Recovery Manager
Select "Hardware Driver Reinstallation" under the column "I Need Help Immediately" and click "next"
Select the same driver that you just deleted/uninstalled and hit next, then once it is done, hit finish.
*Say "Thanks" by clicking the Kudos star!
06-20-2011 05:05 PM
Mine is a dv6-3210us and has all of the same problems others listed except that if I move the computer to within a few feet of the router, it will connect. I think it is a weak (cheap) wireless adapter that won't detect parts of the radio signal from the router unless it is really close. Is it possible to replace the wireless card witha good one like the one in my Dell?