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jared4832
Posts: 1
Member Since: ‎09-06-2013
Message 1 of 3 (291 Views)

wireless icon won't open

I have an HP Envy TouchSmart m6 Sleekbook laptop that is only a month or so old.  I've been having some issues connecting to the internet with it lately.  It won't automatically connect to the internet, so then I go to click on the wireless icon on the bottom taskbar, and it won't open (wifi light is blue and on).  I go to control panel to try to connect to the networks, but none of the networks will display.  I'm at school, so there's always internet available no matter where I go!  Any help or suggestions?

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AttackofZaq
Posts: 4,472
Member Since: ‎10-09-2012
Message 2 of 3 (263 Views)

Re: wireless icon won't open

[ Edited ]

jared4832 wrote:

I have an HP Envy TouchSmart m6 Sleekbook laptop that is only a month or so old.  I've been having some issues connecting to the internet with it lately.  It won't automatically connect to the internet, so then I go to click on the wireless icon on the bottom taskbar, and it won't open (wifi light is blue and on).  I go to control panel to try to connect to the networks, but none of the networks will display.  I'm at school, so there's always internet available no matter where I go!  Any help or suggestions?


Hello jared4832.

What is the product number for your notebook?  This document can show you where it is located.

What version of Windows are you using?

Has the wireless ever worked properly?  Does it work correctly when you're in an area that isn't your campus?

Have a great day.

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sujirou
Posts: 10
Member Since: ‎09-29-2010
Message 3 of 3 (253 Views)

Re: wireless icon won't open

[ Edited ]

do you have win 8?

try WINKEY + C --> settings --> change pc settings --> wireless --> check to make sure your "Wi-Fi" is on

otherwise uninstall/reinstall WLAN driver:

WINKEY + X --> click device manager --> under network adapters, look for anything that says "Wi-Fi" or "802.11 b/g/n" --> right click on it --> select UNINSTALL --> click OK to confirm --> restart your laptop --> wait for the notification ballon saying your driver being "re-installed" is completed --> try clicking on the wireless icon again & look for your own network.

hope this works :smileyhappy:

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