Top Student
Posts: 3
Member Since: ‎01-24-2011
Message 1 of 3 (1,289 Views)
Accepted Solution

wireless n won't work

For some reason, my laptop can no longer establish a wireless "n" connection to my router.  I have another computer on the network that can.  How can I restore wireless "n" capability on my laptop? 


sMy laptop is an HP Pavilion dv7t-4100 CTO Entertainment Notebook PC running Windows 7 64 bit.  No made no changes to my laptop.

Grad Student
Posts: 250
Member Since: ‎04-05-2011
Message 2 of 3 (1,281 Views)

Re: wireless n won't work

Try the following:


1. Reset the wireless adapte by disabling and the enabling the adapter in Control Panel\Network and Sharing\Network Connections.

     - Right click the adapter to disable and enable.


If this does not work:


2. Got to Support and Drivers.   Enter your product number to go to your product page.   Download the Wireless Networking driver and reinstall.    


Did you apply any updates recently?


I work on behalf of HP.

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Top Student
Posts: 3
Member Since: ‎01-24-2011
Message 3 of 3 (1,266 Views)

Re: wireless n won't work

I appreciate the very quick response. 


I reset the wireless adapter and reinstalled my driver as outlined.  That didn't solve my problem.  Note that I apply updates regularly. 


After digging into every parameter of my router's (DIR-825) configuration,  I determined that WMM had been disabled.  I must have done this inadvertently while updating port forwarding for Magic Jack.  After enabling this parameter, everything started to work properly again.  

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