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Re: 1102w Eprint problem (402 Views)
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sputnik4life Honor Student
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sputnik4life
Posts: 3
Registered: ‎01-27-2011
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1102w Eprint problem

‎12-27-2011 10:24 PM

I have a 1102w laser printer.  I have installed the latest firmware for it.  Now that it has eprint capabilities, I was going to use them.  So in the GUI I went to the Web Services tab.  When I click on the enable button for the eprint I get a message saying "Connection Error.  Check Internet Connection"  My connection is fine considering I am typing this. I checked the rest of the settings and see nothing that could cause it not to connect.  Any suggestions? I am studying networking right now but I can't seem to put my finger on the problem here.

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HP Admin
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Jmet03
Posts: 37
Registered: ‎04-25-2011
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Re: 1102w Eprint problem

‎12-28-2011 12:11 PM

Hi Sputnik4life, 

 

You can try settings a static IP address (through the EWS where you found the web services tab). Also after you set a static IP address try adding that static IP address to the DMZ of your router. Then try to once again enable the web services. 

 

-Josh M. 

Although I work for HP, my posts and replies are my own opinion and not those of HP.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
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