HP Support Forums
Join in the conversation.
12-27-2011 10:24 PM
I have a 1102w laser printer. I have installed the latest firmware for it. Now that it has eprint capabilities, I was going to use them. So in the GUI I went to the Web Services tab. When I click on the enable button for the eprint I get a message saying "Connection Error. Check Internet Connection" My connection is fine considering I am typing this. I checked the rest of the settings and see nothing that could cause it not to connect. Any suggestions? I am studying networking right now but I can't seem to put my finger on the problem here.
12-28-2011 12:11 PM
You can try settings a static IP address (through the EWS where you found the web services tab). Also after you set a static IP address try adding that static IP address to the DMZ of your router. Then try to once again enable the web services.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!