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Re: A Good Fix for having issues with Creating an ePrint Center Account. (520 Views)
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Grad Student
zack_hp
Posts: 369
Registered: ‎01-11-2012
Message 1 of 3 (554 Views)
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A Good Fix for having issues with Creating an ePrint Center Account.

Issue: Unable to Register with ePrint Center

 

 

Fix: The issue you're experiencing is most likely due to an old Snapfish account registered under your email address. ePrintCenter and Snapfish account information is stored in the same place and I've seen this conflict before.

 

You will need to go to http://www.snapfish.com/snapfish/welcome, click the "Sign In" in the top right hand corner of the page and then click the "forgot password" link and enter the email address that is causing your problems, you should receive an email from Snapfish that will let you create a new password there. Once you've created a new password for Snapfish, try to Sign In on ePrintCenter (http://www.eprintcenter.com) using your email address and the new password you created for Snapfish.

 

If you have any further issues be sure and let us know. We are here to help you.

If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Kyle_W
Posts: 3,585
Registered: ‎04-26-2011
Message 2 of 3 (522 Views)

Re: A Good Fix for having issues with Creating an ePrint Center Account.

Great Information!

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Grad Student
zack_hp
Posts: 369
Registered: ‎01-11-2012
Message 3 of 3 (520 Views)

Re: A Good Fix for having issues with Creating an ePrint Center Account.

Also, if the above fix does not seem to resolve the issue or you do not know if you have a Snapfish Account (http://www.snapfish.com), use the email address that you would like to use with ePrint Center (http://www.eprintcenter.com) and then use the information that you created and attempt to "Sign In" or create an account at ePrint Center.

If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Please use plain text.