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Re: AirPrint / Photosmart B110a Failure (955 Views)
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Student
edfaz
Posts: 3
Registered: ‎01-11-2012
Message 1 of 5 (984 Views)

AirPrint / Photosmart B110a Failure

Hi, Having bought a B110a, I was expecting AirPrint to work with my iPad 2 running iOS 5.0.1. I updated the firmware when I first connected it to my wireless network, and tried to AirPrint a document. My iPad couldn't find the printer. Having run ZeroConf browser, I can see that my printer is not broadcasting Internet Printing Protocol. It is however broadcasting:

  • HTTP web server
  • HTTP-alt
  • Printer PDL Datastream
  • Scanner

I have tried all the troubleshooting steps available from HP and this forum, like cycling all equipment, disabling multicast, shutting down router, checking firmware upgrades, shutting down printer by pulling power cable out etc.

 

AirPrint was the primary reason I bough this printer...

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Student
edfaz
Posts: 3
Registered: ‎01-11-2012
Message 2 of 5 (980 Views)

Re: AirPrint / Photosmart B110a Failure

The wireless network is running off a Netgear DG834GT with the latest firmware on 802.11G mode

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Top Student
Acadianrider
Posts: 9
Registered: ‎11-21-2011
Message 3 of 5 (970 Views)

Re: AirPrint / Photosmart B110a Failure

Have you enabled the web services on your printer ?

"Although I am working on behalf of HP, I am speaking for myself and not for HP"
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Master's Graduate
Dot4
Posts: 558
Registered: ‎11-17-2009
Message 4 of 5 (965 Views)

Re: AirPrint / Photosmart B110a Failure

Try this go to the app store and download the HP ePrint Home and Biz app.....see if using that app will find your printer...the app is free.

I am an HP employee

If I have helped you solve your issue please mark it as solved

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Teacher
Vanricker
Posts: 204
Registered: ‎08-27-2009
Message 5 of 5 (955 Views)

Re: AirPrint / Photosmart B110a Failure

Hello,

 

i wonder if you provide the firmware version of the printer?  you can find it on the test page Printer Configuration

 

thank you

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I am an HP employee
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