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11-29-2010 02:39 PM
Please see this link for information about how to use AirPrint with HP ePrint products - http://h10025.www1.hp.com/ewfrf/wc/document?docnam
I am an HP employee
12-12-2010 04:54 PM
I have the 8500 Premium. The link you posted just says, "The following products will be AirPrint compatible after downloading and installing a firmware update, available in December 2010, using the product control panel:"
How exactly do I do this "using the product control panel'? I can't find any firmware update on the HP support site and I can't find any option on the front panel of the printer to do any firmware update. This is extremely vague. Please explain.
12-12-2010 11:17 PM
12-13-2010 09:25 AM
This is how you updated the printers firmware:
from the printers control pane, home screen
Right Arrow – Setup – web services Setup – product updates – check for product updates
hope this helps
I am an HP employee
12-22-2010 12:01 PM
Was the solution you suggested applicable only to the machine in question in that thread? I have a C309g Photosmart, and want to check for updates for my machine to see if I can print using my iPhone or iPad over iOS 4.2 Airprint.
12-22-2010 06:50 PM
The above firmware update description does not apply to the HP Officejet Pro 8500 A909n Series. Where is the firmware update for this particular printer?
12-23-2010 08:43 AM
I have HP Photosmart Premium C309g-m and there seems to be no option to update the printer firmware in the printer menu. All items under "Setup" option are listed below:
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I was also unable to find an option to update the firmware in any of the submenus. Please tell me how do I update my printers firmware.
Any help is much appretiated.
12-23-2010 09:02 AM
The Photosmart C309 does not support AirPrint. One needs this year's model, the C310. Here's the list of HP printers that include AirPrint:
I don't believe that the C309 is an e-print printer either.
I hope this helps.
01-09-2011 11:38 AM
connect your apple device to your computer. Then go to iTunes - your device and os - it should show any upgrades and installl them for you