Question
Reply
Top Student
Posts: 4
Member Since: ‎03-28-2011
Message 1 of 8 (9,925 Views)
Accepted Solution

AirPrint suddenly won't work

Yesterday morning my HP110a stopped working with airprint. iPad and iPhone 4 with iOS 4.3, having worked fine before, suddenly cannot find the printer on the network. Using Safari, I can access the printer's webpage from the iPad and iPhone, my MacBook Pro finds the printer with Bonjour, ePrinting works fine - but AirPrint doggedly refuses to work.

 

I have been through all the troubleshooting points - checked network, checked all software / firmware is up to date, even updated iOS to 4.3.1 to no avail. 

 

The need to print from the iPad is urgent - what can I do? 

Reply
0
Accepted Solution

Re: AirPrint suddenly won't work

Solved this tonite! Changing the Internet Printing Protocols setting from Off to On, suddenly made the printer findable via AirPrint. Interesting! Why don't HP make it clear that IPP needs to be on for AirPrint to work. I have wasted several hours trying to sort this out.

View solution in context
PhD Student
Posts: 465
Member Since: ‎11-19-2009
Message 2 of 8 (9,901 Views)

Re: AirPrint suddenly won't work

On the iPad's Home Screen, tap Settings > General > Reset > Reset Network Settings and reboot the iPad.


Say "Thanks" by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Top Student
Posts: 4
Member Since: ‎03-28-2011
Message 3 of 8 (9,878 Views)

Re: AirPrint suddenly won't work

Thanks, but I have tried this and it has made no difference. Any other ideas?
Top Student
Posts: 4
Member Since: ‎03-28-2011
Message 4 of 8 (9,844 Views)

Re: AirPrint suddenly won't work

Solved this tonite! Changing the Internet Printing Protocols setting from Off to On, suddenly made the printer findable via AirPrint. Interesting! Why don't HP make it clear that IPP needs to be on for AirPrint to work. I have wasted several hours trying to sort this out.

Student
Posts: 1
Member Since: ‎12-31-2011
Message 5 of 8 (9,160 Views)

Re: AirPrint suddenly won't work

Great advice. Info I couldn't find elsewhere. Thanx
Honor Student
Posts: 2
Member Since: ‎05-01-2015
Message 6 of 8 (640 Views)

Re: AirPrint suddenly won't work

Someone suggested to turn on the IPP and I do not know where to find that. Sorry I am not super computer literate so if someone can tell me where to find that I would be grateful.
HP Support Agent
Posts: 1,247
Member Since: ‎01-12-2015
Message 7 of 8 (580 Views)

Re: AirPrint suddenly won't work

Hello @Shindel,

 

Welcome to the HP forums.

 

I understand that you would like to know where you can disable the IPP on your printer.

This would depend on the model of printer you have.

 

With most printers you will have to access the Embedded Web Server (EWS)

The easiest way to do this is to type the printers IP address into the URL or goto bar of any web browser.

 

Once in the EWS select the tab labelled Network.

The IPP (Internet Printing Protocol) is usually found under the Advanced Settings sub menu.

 

If I could have the model of print you own, I most likely will be able to give you more detailed instructions..

 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Honor Student
Posts: 2
Member Since: ‎05-01-2015
Message 8 of 8 (572 Views)

Re: AirPrint suddenly won't work

Thank you! We figured it out. Because we upgraded our cable service we had to update the the printer info too by reloading the disc. The router now recognizes our wireless printer. Thank you so much!!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation