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Re: Airprint does not find my HP C410a Photosmart Premium eprinter (655 Views)
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Student
Lornitch
Posts: 1
Registered: ‎02-05-2012
Message 1 of 4 (738 Views)

Airprint does not find my HP C410a Photosmart Premium eprinter

I am trying to get Airprint on my iPad 2 to connect with my HP C410a Photosmart Premium eprinter. It keeps saying it cannot find a printer. Help!  (The eprint function works just fine.)  They are both connected to the same wireless internet in my home.

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Teacher
D_P_George
Posts: 238
Registered: ‎10-26-2011
Message 2 of 4 (727 Views)

Re: Airprint does not find my HP C410a Photosmart Premium eprinter

Hello Lornitch,

 

Sometimes there are settings on routers that prevent devices on a network from seeing each other for security reasons. If you have checked these settings and nothing looks out of the ordinary then try the following steps:

 

First, unplug the printers power cord while it is still on. Leave it unplugged and walk to the router. While the router is still on, unplug the power cord from the router, leave it unplugged for 30 seconds, then reconnect the power cord to the router. Once plugged back in the router should power on automatically. Now go back to the printer and plug its power cord back in. Once plugged back in the printer should power on automatically.

 

Feel free to reply to this post if you are still experiencing issues.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Student
ktylim
Posts: 1
Registered: ‎03-25-2012
Message 3 of 4 (655 Views)

Re: Airprint does not find my HP C410a Photosmart Premium eprinter

Hi Not sure if the OP got the problem solved. But i came across your solution after a google search cos i was facing the same problem and your solution worked! Who would've have guessed the ol' "turn off and back on" :smileyhappy: Thanks!
Posted from Apple iPad
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Student
ig1893
Posts: 1
Registered: ‎10-10-2012
Message 4 of 4 (368 Views)

Re: Airprint does not find my HP C410a Photosmart Premium eprinter

Thank you very much, Just connected an Iphone and ipad 2 worked great just resetting, amazing. Thanks

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