- HP Support Forum Home
- >
- Printers & All-In-Ones
- >
- ePrint / Mobile
- >
- Re: Airprint does not find my HP C410a Photosmart Premium ep...
HP Support Forums
Join in the conversation.
- Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic to the Top
- Bookmark
- Subscribe
- Printer Friendly Page
Airprint does not find my HP C410a Photosmart Premium eprinter
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-05-2012 03:07 PM
I am trying to get Airprint on my iPad 2 to connect with my HP C410a Photosmart Premium eprinter. It keeps saying it cannot find a printer. Help! (The eprint function works just fine.) They are both connected to the same wireless internet in my home.
Re: Airprint does not find my HP C410a Photosmart Premium eprinter
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
02-06-2012 09:55 AM
Hello Lornitch,
Sometimes there are settings on routers that prevent devices on a network from seeing each other for security reasons. If you have checked these settings and nothing looks out of the ordinary then try the following steps:
First, unplug the printers power cord while it is still on. Leave it unplugged and walk to the router. While the router is still on, unplug the power cord from the router, leave it unplugged for 30 seconds, then reconnect the power cord to the router. Once plugged back in the router should power on automatically. Now go back to the printer and plug its power cord back in. Once plugged back in the printer should power on automatically.
Feel free to reply to this post if you are still experiencing issues.
Although I work for HP, my posts and replies are my own opinion and not those of HP.
Re: Airprint does not find my HP C410a Photosmart Premium eprinter
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
03-25-2012 08:17 PM
Re: Airprint does not find my HP C410a Photosmart Premium eprinter
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
10-10-2012 09:46 PM
Thank you very much, Just connected an Iphone and ipad 2 worked great just resetting, amazing. Thanks
