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Re: Blackberry Bold 9700 fails to print (600 Views)
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teburchett Honor Student
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teburchett
Posts: 4
Registered: ‎10-27-2010
Message 1 of 2 (715 Views)
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Blackberry Bold 9700 fails to print

[ Edited ]

‎10-27-2010 06:03 PM - edited ‎10-27-2010 06:05 PM

Continue to receive errors on print jobs sent from Blackberry Bold 9700 from HP Photosmart Premium C310 eAll-in-One

 

Prints one page that reads "sent via Blackberry"

Turned printer off and on and refreshed, still fails to print

verified printer e-mail is correct on phone

left set up open on e-print acct

mail acct will print from web log-in and from outlook

 

Error shown on webpage below.  Received confirmation message on Blackberry.

Printed with Error

From SRS0=yoBAQ0=R5=btes.tv=xxxxxxxxxx@srs.bis.na.blackberry.com 

 

 

 

 

 

 

receive same error if print email, email with attachment or image file.

 

 

Also cannot access the web apps on the printer, says connection error, I thought it might just be an HP error with their server.

 

 

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sirsadistic Top Student
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sirsadistic
Posts: 5
Registered: ‎11-10-2010
Message 2 of 2 (600 Views)
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Re: Blackberry Bold 9700 fails to print

‎11-13-2010 11:00 AM

Check you BBB and see if you have the right email clients. You go to the your ePrint Center and click on the ePrint FAQ & Help and see what email clients HP will print from.

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