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Re: Cannot Add Printer (279 Views)
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Honor Student
cohenta
Posts: 2
Registered: ‎12-09-2010
Message 1 of 3 (321 Views)

Cannot Add Printer

[ Edited ]

Hello,

I have a HP 210A printer that I had connected to ePrint briefly yesterday. After the 1st print the queue got jammed and would not print any more. I deleted the eprint printer queue and did a factory reset on the printer. Now, I am unable to add the printer back in. I have requested a new printer email address. Periodically when requesting the printer display the email address I get "registry erro - please upgrde product" but when I request the address again it shows the addres (a different one each time). Help please.

Thanks

 

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Honor Student
cohenta
Posts: 2
Registered: ‎12-09-2010
Message 2 of 3 (279 Views)

Re: Cannot Add Printer

Magic. It started working all on its own.

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Grad Student
PrintApper
Posts: 463
Registered: ‎12-05-2008
Message 3 of 3 (277 Views)

Re: Cannot Add Printer

Glad to hear it magically came back...  :smileyhappy: 

Although I am an HP employee, I am speaking for myself and not for HP
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