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Honor Student
Flooby
Posts: 3
Member Since: ‎10-27-2012
Message 1 of 3 (192 Views)

Cannot connect Photosmart 6510 B211a to ePrint server

I have been unable to reconnect to the ePrint server, keeps saying "Server Connection Error" or the pc software says someone else is registering printer (Me). I am able to print wirelessly and other functions work ok. I cannot connect to the ePrint server I can connect to Snapfish.

Student
jmalar
Posts: 1
Member Since: ‎04-07-2013
Message 2 of 3 (160 Views)

Re: Cannot connect Photosmart 6510 B211a to ePrint server

I need a solution I have been unable to reconnect to the ePrint server, keeps saying "Server Connection Error" or the pc software says someone else is registering printer (Me). I am able to print wirelessly and other functions work ok. I cannot connect to the ePrint server I can connect to Snapfish.
Regents Professor
garytech1
Posts: 4,641
Member Since: ‎01-11-2012
Message 3 of 3 (144 Views)

Re: Cannot connect Photosmart 6510 B211a to ePrint server

Hi Jmalar,

 

I understand that you're having trouble enabling web services.  I would try the steps below.  Let me know how it goes.

 

 

1. Obtain your printer's IP address

a. This can be done by pressing the wireless icon on printer.

2. Enter the printer's IP address in a browser.

3. Select the network tab at the top of the page.

4. On the left select networking.

5. Select Network Address (IP)

6. Select Manual DNS Server

a. Manual Preferred DNS should read 8.8.8.8

b. Alternate DNS Server should read. 8.8.4.4

7. Select apply you might get a warning just select okay.

 

 

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