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05-03-2012 03:38 AM
I am unable to Enable web services on my printer either via the printer or the HP web services button when opened via the IP address on a computer.
I have looked at many of the solutions on the HP support and on the forum and nothing works for me. I have upgraded the firmware to the latest version -20120216. I have uninstalled/reinstalled the printer software on the PC disconnected and re-connected the wirelesss connection to the router. switchwed off the printer and the router and left them to discharge any held information and I have checked and set the IP address manually. The printer is connected to the router ( Netgear WNDR330) and appears as a connected device on it. It is visible and avbailable on the network and all computers on the network can see and print with it My phone and tablet all connect to the internet without problem via the router but not the printer.
Anybody got any solution? I am going crazy and have run out of thgings to try
05-04-2012 09:56 AM - edited 05-04-2012 10:10 AM
Hi lpihome; sorry to learn that you are having this issue;
If you are using win xp or later try this tool GO HERE
Another thing I will try is to disable all security applications including Win Firewall and try again to see if any of them is blocking a process. Make sure that ports 5222, 5223 443 and 80 are open and allowed. Are you using Google public DNS server this server have helped some members to fix several connectivity issues.
Follow this article Go here and let me know if it helps if it does not I will do my best to help you;