Cannot enable web services

[Moyo2k]

I can't remove web services until they are enabled, the option is greyed out how do I access them

[Praveen_David]

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Moyo2k wrote:

I can't remove web services until they are enabled, the option is greyed out how do I access them

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Since the option is already greyed out, you can go ahead and select "Enable Webservices". Then wait for few minutes and this will print a page with email address in it.

[Moyo2k]

Thanks for support

[sdrossrn]

I tried  the steps but still have message t "problem connecting to the server."

[Praveen_David]

In that case I suggest you to print HP Network Configuration Page and make a note of the Printer IP address, Subnet Mask and Default Gateway as printed in the page.

Next open Internet Explorer browser and type the printer IP in the address bar and press Enter key. This will open printer information web page also known as EWS (Embedded Web Server) page. Here click on Network. If the printer is in Wireless, select Wireless and one of the settings displayed talks about Manual IP configuration.

At this setting select Manual IP and enter the Printer IP, Subnet Mask and Default Gateway. Then select Manual DNS and enter the following addresses

8.8.8.8

8.8.4.4

Save the settings and turn OFF and turn ON the printer. Try re-enabling the webservices and check the result,

[83emanuel]

when I try to E-mal a document or picture

Ikeep getting this answer-----we can`t conect to the Internate

                                                                        Thank You.

[Ronmarine2]

Praveen's solution did the job!!

[FLFRO]

Praveen description on how to manually set the DNS worked also for me (after 3 days of trying everything -incl. calling the HP support)

THANKS

.... I have an CM1415fnw

[domokun234]

I did everything above didn't work

I tried to access the IP address page but for some reason my browser will simply go to bing or google page

and it wont go to the EWS page

what should I do?

[JamesTweedie]

Yes, this worked like a dream on my HP PhotoSmart 7510 (seems like the HP printers are not so smart after all!)