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04-11-2012 03:53 AM - edited 04-11-2012 04:10 AM
Printer: HP LaserJet CP1515n
Hardware: iPad 3, iPhone 4 (both iOS 5.1)
Software: HP Home&Biz 4.1
First the Good Things: All Seems fine if i print directly from Home&Biz (Png, Jpg, PDF). Up and down, from left to the right all Fine.
The Bad Thing And why i Post:
1. I got Mail with an attachment, e.g. PDF.
2a. I Open the PDF And Open the PDF in Home&Biz (First Start, closed App).
3a. The PDF is displayed. i Open the Print preview.
4a. My Printer get found And the Status light is GREEN.
5a. I could Print. I am happy
2b. I Open the PDF And Open the PDF in Home&Biz (App already Open and another document was displayed and printed before).
3b. The PDF is displayed. i Open the Print preview.
4b. My Printer get found And the Status light is RED.
5b. I couldn't Print.
Question: Why i only could Print if First closed the app HP Home&Biz?
Thanks for helping me.
Solved! Go to Solution.
04-16-2012 04:12 PM
Hemmin, Hope you are doing well and welcome to the community;
What is the size of the Document (pdf) that you are trying to print there is a size limitation of 5 MB perhaps that is the issue, for more information GO HERE content of the article that may pretain to your issue is "there is a 5 MB limit to the email and a 5MB limit to each attachment. HP ePrint supports a maximum of 10 attachments to a single email. Emails that exceed these limits will not print"
Hope this helps!
04-17-2012 11:09 AM
At the German Board the Problem got solved.
Solution: my Printer is Not Supportes And i can Feeling Lucky that i can Print.
04-17-2012 01:17 PM
HenningN thanks for comming back and letting me know.
Glad you got your answer and feet free to come back and use this resource for your questions.
Best of luck;