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Documents fail to print via ePrint (180 Views)
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Student
brutel
Posts: 1
Registered: ‎11-17-2011
Message 1 of 2 (180 Views)

Documents fail to print via ePrint

Printer: 6500A

Connected via WIFI. Static IPv4 address, static DNS server.

 

I have a HP 6500A that intermittantly wont print. Internet access is fine and on the ePrintCenter website, the printer does show connected. However recent print jobs are PENDING.... Any suggestions?

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Top Student
Valeie_S
Posts: 8
Registered: ‎10-17-2011
Message 2 of 2 (152 Views)

Re: Documents fail to print via ePrint

Hello Brutel,

 

I would suggest canceling the print jobs and try printing again.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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