HP Support Forums
Join in the conversation.
04-29-2011 05:33 PM
According to this document - http://support.apple.com/kb/ht4356 your device is not supported.
I believe that Airprint is only supported on ePrint-ready devices.
You can however use iPrint. See this doc for a link to show how to Download and use iPrint with your product.
Thanks, and have a great weekend!
I am an HP Employee
Click the KUDOS Star to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
10-16-2011 01:05 PM
I have a Photosmart Premium C309a and I do not understand why I can print from my iPhone with HP home&biz application but not with AirPrint!
Why HP home&biz application can find the printer but not the iPhone via AirPrint?
Where is technicaly the difference and is there a hope to get a firmwire update to make it happen?
10-16-2011 03:57 PM
This topic can help you understand why airprinting on this printer is not functional - ePrint and Print App supported printers
The application from your Apps Store HP ePrint Home & Biz is specifically designed to work with wireless, non-ePrint capable printers. Unfortunately, there are no firmware update at the moment for this printer.
Hope this helps you!
* If this post has helped you, the White Kudos star on the left is a great way to say thanks!
* Please mark Accept As Solution if it solves your problem so other users can benefit as well.
01-29-2012 02:57 PM
I have a linksys WRT610N router and searching the net there seems to be an issue with Bonjour (iPrint) and multicast enabling. I went into my router configuration Security, Firewall, and checked the box Filter Multicast, and that is supposed to work although I have been unsuccessful myself so far.
I am temporarily able to get the printer to be recognized by HP Home&Biz (ePrint) disabling then enabling WMM support, e.g. on my WRT610N go to Applications & Gaming, QoS, Wireless: WMM Support. But I still can't get it to print. Argh.