HP Support Forums
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09-06-2011 09:59 AM
Have you already customized your printer's email address? If not, try customizing it and sending again. If you have, what email domain (comcast.net, gmail.com, yahoo.com, etc.) are you sending from and what device? Let me know and I will try to help!
Although I work for HP, my posts and replies are my own opinion and not those of HP.