Eprint home and biz" listed two printers. Printer Control sees only one printer.

[spiritrider]

I have two printers on the network.  New printer printed printer code and was registered.  "Eprint home and biz" did not require code for original printer; it had an "add printer" option. All worked fine till I unfortunately upgraded "eprint home and biz" to new "eprint," which forced me to get HP Printer Control app.  HP Printer Control does not have an "add printer" option to allow me to add my original printer to the printer list.  I must be able to print to both printers and do not want to have to purchase a new printer to be able to do so.  All worked well till the recent upgrades.  Very frustrating!!  Help, please.

[Kyle_W]

Could you please give me the models of the the printers that you are using? 

[spiritrider]

Old printer: HP 2710

New printer: HP7510

[spiritrider]

Sorry. Not sure im replying properly. HP 2710 gone missing from Printer Control HP 7510 recognized and working

[Kyle_W]

I posted this in your other thread as well, but here it goes:

Unfortunately the Printer Control app only supports printers manufactured from 2010+ that are ePrint capable. That is why it is not working with your 2710.

And it looks like the HP ePrint app (formerly the ePrint Home& Biz app) has removed support for some of the older model printers with its most recent update. 

[spiritrider]

Thank younfor you time, Kyle. As you may see in my other post, i am returning the HP7510 for an Epson printer and have purchased my first non-HP printer, because i feel HP duped me into upgrading the app that recognized and worked with both the 2710 and 7510 for an app in which backward compatibility was deliberately removed. Not nice!! No worries, two Hp desktops, one HP laptop and the nine HP printers I've purchased over the years are my last.