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Re: Eprint restrictions and HP Home&Biz App (233 Views)
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Honor Student
therjnel
Posts: 3
Registered: ‎06-05-2011
Message 1 of 3 (249 Views)

Eprint restrictions and HP Home&Biz App

I have an iPhone 3GS and installed the HP Home&Biz eprint app.  At home I have an HP Photosmart C4783 All-in-One Printer.  I have registered it and can print via emails sent to it.  As a strictly security precaution I have restricted printing to only listed email addresses.  When attempting to add the printer in the eprint app I was unable to until I removed the restrictions on printing.  My question is, am I unable to restrict printing to acceptable email addresses and use the HP Home&Biz Eprint app?

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Grad Student
Cole_M
Posts: 438
Registered: ‎05-04-2011
Message 2 of 3 (234 Views)

Re: Eprint restrictions and HP Home&Biz App

Hello therjnel,

 

When you setup an Allowed Senders list for your printer at the HP ePrint Center, ensure that the email address that the HP ePrint Home & Biz app is registered with is on the Allowed Senders list.

If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Honor Student
therjnel
Posts: 3
Registered: ‎06-05-2011
Message 3 of 3 (233 Views)

Re: Eprint restrictions and HP Home&Biz App

Thanks!  I'd used a new email address which was causing the problem.  I updated the email address list and everything works perfectly now!

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