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ShaneAtHP
Posts: 11
Registered: ‎01-27-2011
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On February 1st, 2012 ePrintCenter stopped supporting account sign in through Facebook. If you previously signed into ePrintCenter with a Facebook account, you will no longer be able to do so, and you will need to create a new account to access ePrintCenter.  The steps for account creation vary depending on if you have a printer added to your account.

 

If you do not have a printer added to your account:

  1. Visit  https://h30495.www3.hp.com/user_create and create a new HP ePrintCenter account. 
  2. You will now use this new account to login to HP ePrintCenter.

 

If you do have a printer added to your account:

  1. Disable Web Services on your printer. For most printers this will be done on the front panel of your printer. For some printers this will be done through your printer’s embedded web server. This removes your printer from your HP ePrintCenter account. For more details, visit https://h30495.www3.hp.com/help#printer_management.pm-remove-settings.
  2. Enable Web Services from the same place you disabled Web Services in step one. A page will automatically print out with your new printer claim code.
  3. Visit https://h30495.www3.hp.com/user_create and create a new HP ePrintCenter account.
  4. Create a new HP ePrintCenter account.
  5. Add your printer to your new account using the claim code on the page that printed out in step two.
  6. You can now create a friendly ePrint email address, download apps, and control ePrint settings from your new account.1 You will not be able to re-use the same friendly email address you had before you re-registered your printer.

 

We apologize for any inconvenience and look forward to seeing you at HP’s ePrintCenter soon.

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