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02-04-2012 05:10 AM
Which operating system?
What connectivity being used, USB or Network?
Please clarify those details, then we might be able to provide you any further suggestions.
Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"
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Although I am an HP employee, I am speaking for myself and not for HP
02-09-2012 07:54 AM
03-13-2012 10:46 AM
I had the same problem with my 6500A Plus. Shutting off the printer and reinstalling paper worked like a charm! Thanks!
04-27-2012 11:38 PM
I have an HP OfficeJet Pro 8600 Plus multi-function unit. As a couple respondents noted, the solution is as simple as turning off the unit, then turning it back on. I encountered this error message only after having selected (and used) the duplex function, then disabling it. It appears that the duplex function didn't really disable, even though it showed as such in Printer Properties / Print On Both Sides / None. Why -- I don't know, but the solution is very simple and effective.
08-01-2013 09:46 AM
thank you so much. I shut off my printer and reinstalled the paper, and the message whent away. Yes it did work like a charm. Thanks, again