HELLO HP!!!! PLEASE FIX EPRINTCENTER.COM PROBLEMS!!!!!

[Jedgor]

ABSOLUTELY UNBELEIVEABLE - I HAVE TRIED  TO LOG IN ON THREE DIFFERENT MACHINES WITH FOUR DIFFERENT BROWSERS - WHAT ON EARTH DO YOU THINK YOU ARE PLAYING AT - EPRINT IS THE REASON I BOUGHT THIS MACHINE. I AM A BUSY SELF EMPLOYED BUSINESSMAN AND HAVE NO TIME FOR MESSING ABOUT WITH THIS NONSENSE. I WOULD NOT RECCOMMEND THE SUPPORT LINES TO ANYONE THEY ARE THE WORST I HAVE EVER ENCOUNTERED AND I GOT PASSED FROM PILLAR TO POST FOR 20 MINUTES (AT 5P A MINUTE) ONLY TO BE TOLD THAT THERE WAS NO WAY I COULD SPEAK TO TECHNICAL SUPPORT BECAUSE I WAS NOT STANDING NEXT TO THE MACHINE DESPITE HAVING CLEARLY EXPLAINED THAT THE ISSUE WAS YOUR FEEBLE LOGIN PROGRAMMING AND THERFORE INDEPENDENT OF THE PRINTER. ABSOLUTELY ASTOUNDING - THE MACHINE GOES BACK TO THE SHOP TOMMORROW AND I WILL NEVER BUY ANOTHER HP PRODUCT AGAIN - I WOULD SUGGEST A BIT OF STAFF TRAINING IS IN ORDER - J

[cynthia846]

I think HP shipped a product they knew didn't work and had no intention of supporting!

When I try to reach HP support by email they tell me I have to call a number. When I call the number I am put on hold for an hour and then I hang up....because I do have other things to do!

I wish I did have a twitter account. Maybe I'll add HP as a friend on FB and slam this product.

I did place a bad review on the BestBuy.com site.

Everyone should at least do those things so maybe more people won't buy this lemon!

[MDTed]

Suddenly today everything worked fine for me. Created account, got apps, everything.

So maybe everyone try again.

Not that HP will ever tell us if they fixed something or not, they'd probably rather pretend it never happened.

[stormy66]

I cannot log into the eprintcenter.com either. It is very frustrating when trying to get everything working and you buy the newest printer or computer and the technical support is not doing there jobs or the support sites are not working.. It is VERY FRUSTRATING!! PLEASE FIX THIS SO WE ALL CAN GET HOOK UP AND START USING OUR NEW PRINTERS!!

[Andrew-eliot]

I too am in the same situation. Absolutely amazed at how poorly this is being addressed. Have had many hp products but this may be my last. I am an IT professional of many years - so it's not me being stupid. I can't sit at home during the week and try phone numbers. Get with the program. get it fixed!

[trasch]

this is insane.  I think I am returning my printer tomorrow.  I have wasted two saturdays trying to get this *^!#*% think to work.  We need to login to the eprint center!!!!!!

[Teemuz]

Hello from Finland,

same problems here..

I'm taking the printer back to shop if i can not create account soon to eprintcenter...