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Hi Barb,
Unfortunately, the specific model does not provide ePrint capabilities, but only Airprint fumction (iPhone / iPad printing through the local network)
You mey see the full Web Services devices chart below:
If my post resolved your problem, please mark it as as Accepted Solution
Hello all,
The first thing to do with a laserjet is to perform a firmware update by going to Support and Drivers for that model at www.hp.com.
I had recently did a firmware update that was claimed not to support ePrint and the web services tab was available after the update.
I cannot guarantee this to be the case here, but it is worth trying.
Hello Umichlawguy,
I would recommend setting a static IP address for the printer.
When logged into the web server of the printer, you should be able to click on a network tab.
Here, you should see an option for networking or IPv4 on the left.
Now, select manual instead of automatic.
You should be able to select manual then suggest an IP address (wording may be different).
I would recommend keeping the suggested information with the exception of the IP address. Change it to match what it was assigned by DHCP (automatic). This IP can be retrieved from the address bar as it should still be visible.
Verify that the subnet and default gateway are correct for your network.
I would recommend either of two options for the DNS settings.
For Primary, enter either your default gateway or 8.8.8.8.
For secondary (may say alternate), enter 8.8.8.8 if it is not set as primary or 8.8.4.4 if 8.8.8.8 is set as primary.
Click save at the bottom.
It may take a minute, but you should get a message that the printer is working on the change and have the ability to click OK.
At this point, the address shold be static now.
Power off then power on the printer.
Attempt to enable web services again.
Let me know if this does not work or if you need further assistance.
