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02-27-2012 11:36 AM
I have a cartridge jam that will not clear and there is no jam.....HP Photosmart Plus B210, purchased in December, still covered under warranty. Went to place where I purchased, said I needed to contact HP first, that you could remotely reset???
02-29-2012 02:27 PM
This is general information on the limited warranty , http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&