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05-04-2012 06:39 AM
Here is the issue:
I have an HP Photosmart 7510.
The HP Crossword Puzzle App (that was preloaded) will not print the crossword puzzle.
It only shows a blank page with scattered looking dots in the Preview mode.
When printed out, only 2 small lines through the middle of the page with a small blue box in the center appear.
All other apps work fine on the printer..
It's been a problem for several days, as I usually print the crossword on a daily basis.
Anyone else have this issue or know of a fix. I did see posts from last year of a similar issue but no fix was mentioned in the post.
Here is the some of the information from last year and who at HP said it was fixed:
Thanks for all the reporting! I'm getting word that the situation is resolved! If you run into any other problems don't hesitate to let me know. Hopefully this helps!
06-01-2012 03:23 AM
Hi there, are you still experiencing this problem with the crossword app? From your post I'm assuming that it is an intermittent problem and the app prints OK some days but not on others? Is that correct?
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