HP LaserJet Pro 100 M175nw

[Zobubu]

HP LaserJet Pro 100 M175nw

Windows 7

Web service setup 
Connection error. Check Internet connection.

All my computer is connected to internet, and i am accessing HP LaserJet 100 tru my laptop. When I try to enable web service setup for eprint i won't allow me to connect. I tried everything. Please help me

[Zobubu]

it seems i cannot connect to internet with my printer the ip address is always 169.xxx.xxx.xxx

is there any way to solve this i have tried everything with the other posts and troubleshooting

[Zobubu]

i can see my printer is connected to my network but it's not able to receive internet.

Status (Wireless) Ready   IPv4 Address: 169.254.50.143 Subnet Mask: 255.255.0.0 Default Gateway: 169.254.50.143 IP Configured By: AUTOIP WINS Server: 0.0.0.0 Preferred DNS Address: 0.0.0.0 Alternate DNS Address: 0.0.0.0

TCP/IP(v6)

Status (Wireless) Ready   Link-Local Address: FE80::9200:4EFF:FE7E:73AF Stateless (from Router): Not Configured Stateful (from DHCPv6): Not Configured

Network Identification

Host Name: NPIC3B2B4 Domain Name (IPv4/IPv6):   Domain Name (IPv6 only):   Bonjour Service Name: HP LaserJet 100 colorMFP M175nw (C3B2B4) Bonjour Domain Name: NPIC3B2B4.local. Bonjour Highest Priority Service: IPP Printing

Wired Network Configuration

Status: Not Connected Hardware Address: b4:99:ba:c3:b2:b4 Link Speed and Duplex Negotiation: Automatic Auto Crossover: Enabled

Wireless Network Configuration

Status: Connected Wireless: On Network Name (SSID): Tim Communication Mode: Infrastructure Authentication Type: wpa-psk Encryption: tkip+aes Hardware Address: 90:00:4e:7e:73:af Access Point Hardware Address: c8:6c:87:0f:cf:9b Channel: 6 Signal Strength: Excellent

Wireless Direct Setup

Status Disabled Wireless Direct Printing Name (SSID) HP-Print-af-LaserJet 100 Wireless Direct Printing Channel 6 IP Address 192.168.223.1

SNMP

Status: Read-Write Access Enabled   SNMP Version: 1 Set Community Name: Not Specified (Defaults to 'public') Get Community Name: Not Specified (Defaults to 'public')

Network Statistics

Total Packets Received: 556 Unicast Packets Received: 292 Bad Packets Received: 0 Framing Errors Received: 0 Total Packets Transmitted: 547 Unsendable Packets: 0 Transmit Collisions: 0 Transmit Late Collisions: 0 WS-Print Users: 0

Enabled Features

IPv4: Enabled IPv6: Enabled DHCPv6: Enabled LPD Printing: Enabled Bonjour: Enabled SLP: Enabled WS-Discovery: Enabled SNMP: Enabled Show IP Address: Enabled LLMNR: Enabled

[Cole_M]

Hello Zobubu,

The printer is giving itself a 169.254.xx.xx IP address, which as you know, is not a valid IP address.  If you have tried steps from the forums, as you've said you have, and the printer will still not accept a proper IP address, there are a few things you can do. 

First, acquire the IP configuration for your network, an example could be 192.168.1.###, where "###" is the number of a device on your network, each device will have a different number in place of "###".

If you type printer's IP address, 169.254.50.143, into the address bar of an internet browser and press "Enter", does it take you to a page about your printer?

If so:

1. Click on the "Network" tab on the top of the page.
2. Click on "IPv4 Configuration" on the left-hand side of the page.
3. Click the option to set a "Manual" IP for your printer.
4. Input the settings for the printer to have it's own unique IP address on your network, an example is below but may not be appropriate for your network.

Example:

IPv4 Address: 192.168.1.53

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.1.1

****The below options could be different depending on if you are on a domain or a home network.

Preferred DNS Address: 192.168.1.1

Alternate DNS Address: 0.0.0.0 or something generic, such as 8.8.8.8

[VArase]

Yeah, I just got this printer and went through around 16 hours of hell trying to get it on my wireless WPA network.

Since I was connecting to a WPA network, the LJ did not have an IP yet. Therefore, the logical way to install would be on a wireless network configured through USB.

I tried installing using a Mac (and Snow Leopard) but it would install the software and hang after identifying the printer through the USB cable. So, I downloaded the update from HP and it did the same thing. I tried using a relatively vanilla Administrator account in case some OEM software was blocking it and got the same results. I installed a vanilla Snow Leopard on a spare disk and booted off there and got the same results.

Next, I tried Windows 7 under Parallels and got a HP splash screen and a black box in the middle of the screen where presumably some Window would display. I rebooted under Win 7/boot camp and got the same thing. I downloaded a new version from HP and got the same thing. I tried installing under a relatively vanilla Administrator account (plugging in USB and unplugging as prompted) and finally saw a window which allowed me to choose a SSID and enter a password. By this time I had already determined the wireless MAC address and had configured my Airport Extreme to place the printer at a fixed address through the APE DHCP settings.

Once the LJ was on the network, it was trivial to browse to it using Safari and complete the setup.

Environment: MacOS X 10.6.8, MacBook Pro 17" 2010 core-i7/8GB/1000GB, bunch of OEM software.