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11-28-2011 08:23 PM
HP LaserJet Pro 100 M175nw
Web service setup
Connection error. Check Internet connection.
All my computer is connected to internet, and i am accessing HP LaserJet 100 tru my laptop. When I try to enable web service setup for eprint i won't allow me to connect. I tried everything. Please help me
11-28-2011 09:03 PM
it seems i cannot connect to internet with my printer the ip address is always 169.xxx.xxx.xxx
is there any way to solve this i have tried everything with the other posts and troubleshooting
11-28-2011 09:06 PM
i can see my printer is connected to my network but it's not able to receive internet.
Wired Network Configuration
Wireless Network Configuration
Wireless Direct Setup
11-29-2011 08:36 AM
The printer is giving itself a 169.254.xx.xx IP address, which as you know, is not a valid IP address. If you have tried steps from the forums, as you've said you have, and the printer will still not accept a proper IP address, there are a few things you can do.
First, acquire the IP configuration for your network, an example could be 192.168.1.###, where "###" is the number of a device on your network, each device will have a different number in place of "###".
If you type printer's IP address, 169.254.50.143, into the address bar of an internet browser and press "Enter", does it take you to a page about your printer?
- Click on the "Network" tab on the top of the page.
- Click on "IPv4 Configuration" on the left-hand side of the page.
- Click the option to set a "Manual" IP for your printer.
- Input the settings for the printer to have it's own unique IP address on your network, an example is below but may not be appropriate for your network.
Although I work for HP, my posts and replies are my own opinion and not those of HP.
04-30-2012 08:23 AM
Yeah, I just got this printer and went through around 16 hours of hell trying to get it on my wireless WPA network.
Since I was connecting to a WPA network, the LJ did not have an IP yet. Therefore, the logical way to install would be on a wireless network configured through USB.
I tried installing using a Mac (and Snow Leopard) but it would install the software and hang after identifying the printer through the USB cable. So, I downloaded the update from HP and it did the same thing. I tried using a relatively vanilla Administrator account in case some OEM software was blocking it and got the same results. I installed a vanilla Snow Leopard on a spare disk and booted off there and got the same results.
Next, I tried Windows 7 under Parallels and got a HP splash screen and a black box in the middle of the screen where presumably some Window would display. I rebooted under Win 7/boot camp and got the same thing. I downloaded a new version from HP and got the same thing. I tried installing under a relatively vanilla Administrator account (plugging in USB and unplugging as prompted) and finally saw a window which allowed me to choose a SSID and enter a password. By this time I had already determined the wireless MAC address and had configured my Airport Extreme to place the printer at a fixed address through the APE DHCP settings.
Once the LJ was on the network, it was trivial to browse to it using Safari and complete the setup.
Environment: MacOS X 10.6.8, MacBook Pro 17" 2010 core-i7/8GB/1000GB, bunch of OEM software.