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Associate Professor
Arkle1
Posts: 1,441
Member Since: ‎02-24-2011
Message 1 of 5 (37,171 Views)
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HP Mobile Printing from the Samsung Galaxy S4 - no app needed

Check out this YouTube video showing how easy printing to your HP printer is from the Samsung Galaxy S4 smartphone. 

 

http://www.youtube.com/watch?v=P6dQeRhkbIE

 

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Honor Student
debh20s
Posts: 2
Member Since: ‎11-05-2013
Message 2 of 5 (36,001 Views)

Re: HP Mobile Printing from the Samsung Galaxy S4 - no app needed

I've replaced my wireless HP 8500 with an HP 8600 and my Android Samsung S4 only recognizes a printer I replaced and removed from HPconnected and the phone.... regardless of installing HPeprint app or removing it.  I disconnected and reconnected my router, modem and printer.  Your video was great for those people whose printers are defined as a selection, however, mine was not, but shows up as one of two printers in HPeprint app.  It prints to the 8500 which is no longer connected at all.  Any help would be appreciated.

HP Support Agent
TwoPointOh
Posts: 4,392
Member Since: ‎08-31-2013
Message 3 of 5 (35,816 Views)

Re: HP Mobile Printing from the Samsung Galaxy S4 - no app needed

He debh20s. Just to clarify, are you saying that your 'Officejet Pro 8600 (standard, plus or premium?)' is not being seen over the network by your Samsung S4? Are you using the HP ePrint app, or in-OS printing? What version of Android OS is on your S4?

What version of Android do I have:
http://www.androidcentral.com/what-version-android-do-i-have

If you need ePrint troubleshooting, take a look at this document.
Cannot Print from a Mobile Device Using HP Mobile Apps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02974785&tmp_task=solveCategory&cc=us&dlc=en&lc...

TwoPointOh
I work on behalf of HP



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Associate Professor
Arkle1
Posts: 1,441
Member Since: ‎02-24-2011
Message 4 of 5 (21,232 Views)

Re: HP Mobile Printing from the Samsung Galaxy S4 - no app needed

Another handy video tutorial on how to print from your Samsung Galaxy S4 https://www.youtube.com/watch?v=aB9d5m3Xa3A

 

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If my reply helped you, feel free to click on the Kudos button on the left (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.

I am an HP employee.
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torontobluejay
Posts: 1
Member Since: ‎09-17-2014
Message 5 of 5 (7,153 Views)

Re: HP Mobile Printing from the Samsung Galaxy S4 - no app needed

hi on menu there is no print option

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