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HP OfficeJet Pro 8500A and Google Calendar (156 Views)
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Honor Student
PruttHall
Posts: 6
Registered: ‎09-12-2011
Message 1 of 5 (156 Views)

HP OfficeJet Pro 8500A and Google Calendar

The Google Calendar application for my HP OfficeJet Pro 8500A always prints the calendar offset by one day; i.e. Sunday's events are listed on Monday, Tuesday's events on Wednesday, etc.  All settings are fine, otherwise, prints like a champ on everything and anything.

 

Any idea on what can be changed to allow this application to work correctly?

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Teacher
Btek
Posts: 265
Registered: ‎04-12-2011
Message 2 of 5 (112 Views)

Re: HP OfficeJet Pro 8500A and Google Calendar

Hey PruttHall,

 

Because this is a Google app, you should contact google and tell them what the issue is. They should be able to help you out with this issue.

Although I am an HP employee, I am speaking for myself and not for HP.

If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.
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Honor Student
PruttHall
Posts: 6
Registered: ‎09-12-2011
Message 3 of 5 (104 Views)

Re: HP OfficeJet Pro 8500A and Google Calendar

Can you explain to me 'how' to contact Google?

 

Thanks,

 

PH

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Teacher
Btek
Posts: 265
Registered: ‎04-12-2011
Message 4 of 5 (93 Views)

Re: HP OfficeJet Pro 8500A and Google Calendar

Hey PruttHall,

 

Googles number is (650) 253-0000. You can also enter a question at this link.

 

http://www.justanswer.com/sip/google?r=ppc|ga|6|Computer+-+Top+Brands|Google&JPKW=google%20contact&J...

Although I am an HP employee, I am speaking for myself and not for HP.

If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.
Please use plain text.
Honor Student
PruttHall
Posts: 6
Registered: ‎09-12-2011
Message 5 of 5 (89 Views)

Re: HP OfficeJet Pro 8500A and Google Calendar

The website link you provide offers a paid solution...they wanted $58 to answer my question!  Not much of a solution there.

 

The phone number you provide is indeed Google's.  After navigating through the menus for 15 minutes, you finally arrive at a place where the recording states, "Google does not offer customer service options at this time".

 

This is squarely a Google and HP engineering issue; not a customer support issue from a buyer of your products.  I bought HP, NOT a Google printer!

 

This should be referred up the ladder to Application Support at HP.

 

 

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